Dior USReviews of dior-us.com

My card was charged twice and the customer service experience was very frustrating. Their response time was lengthy and then once I received a response both times it was not helpful.

my order got cancelled with a complete success order placed. After I called customer service, some of them has very cool attitude and inform me Dior doesn't accepted the overseas credit card payment. after all these, the products is not available any more！！！ please improve your payment system！let us know before we choose our credit card or do not go through the payment if we use a credit card you are not allowed

all of my oders has been canceled what should i say

Premium product that I could not get delivered to my place. So what is its value to me? Very disappointed with the delivery service.

I can’t use my Chinese Visa card to buy a lipstick

the website to place an order is horrible. I had to re enter information several times and it would revert back to the beginning. it Change mailing address back to billing and my order was canceled. when I went to replace the order the items were no longer in stock. I most likely will not be using this site again. The aggravation is not worth the product.

Received package; eyeshadow broken.Then had to pay to ship it back.

Welllll I like the Airflash foundation but I don’t like how no store ever has any of my shades, and they can’t even order it for me because it’s not available through Dior. I also got a brow styler and thought I must have lost the lid for it. Apparently Dior is too cheap to give you a lid for their brow stylers and I can’t tell you how many times I’ve broken huge pieces of the brow pencil off because it doesn’t have a lid to protect it! Like I pay plenty of money for the tiniest bit of product, you can at least put a lid on it.