Bassett D.
The 3 complimentary gifts were not in…
The 3 complimentary gifts were not in the shipment.
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Dior US (dior-us.com) has 13,721 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Cosmetics & Makeup · New York, New York
Excellent
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Excellent

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Excellent
Showing 515 reviews with 3 stars · Clear filters
Bassett D.
The 3 complimentary gifts were not in the shipment.
Arcia E.
Next day/two day delivery should be standard for products that cost over $100. Products are outstanding and are beautifully packaged.
Abdul-Hadi N.
I did not get an email order confirmation or for shipment confirmation. I had no idea when my order went through or when my package was being delivered & that was odd for an online purchase.
AP
Love the glow nail polish. Didn’t like the excess packaging. Three boxes for one tiny nail polish. Please review your packaging Thank you
Laura
I paid extra for 2 day shipping, but never received a confirmation email or tracking from DIOR. I had to reach out myself after several days of not hearing anything- but having my card charged- just to make sure all was ok. They were very responsive to that, at the least. Also, the product I ordered (DIOR rouge lipstick) was grossly misrepresented in the picture. The color is so far off, it’s completelt unwearable for me. Sad I spent so much on something.
Daniel
Everything arrived in a far amount of time, was packaged nicely and the product the best out of the 3 colognes I got. However I never received a confirmation of purchase or recieved any information regarding order tracking. I consider those to be standard with online purchases. That is why it is only 3 out of 5. However other than that it was perfect. Customer service was good aswell.
Williams A.
2 day shipping took longer than expected. Other than that, it was great
Marc
When I order I didn’t get immediate email of my order confirmation but when I contact helpline they talk to me nicely and they stasfied me with my order the email confirmation should be improved