Dior USReviews of dior-us.com

Can’t purchase internationally

Disappointing with online purchase. Using Pay Pal and shop cancelled my order due to verification. Cant buy nothing with Pay Pal account ???

The website is unusually tedious to use and the first few times I phoned customer service I was given incorrect/incomplete information causing me to wait for nearly two months before successfully completing my order. A subsequent agent knew what the problem was and was able to clear up the issue but the web site still needs a lot of work. The products are 5 star, of course.

Changed Miss Dior, no notice and I hate the new one. Not only that. The vendors didnt know so we kept thinking they were giving the wrong bottle

My order is canceled without any believable reason for me to accept!

I didn’t receive my purchase

Was unable to order my product online and had to go through Customer Service.

Disappointed in the products ordered. I loved the Eclat Satin 202 foundation that I wore for over a decade and Christian Dior discontinued it and haven't been able to find another foundation that is even similar on the market and really disappointed that they didn't listen to their customers. I have been a loyal customer for over a decade and used all of Christian Dior products and now due to their changes I cannot wear their products anymore unfortunately. When you have a excellent product that customers love and have been buying and using for such a long time, stick to what works and what your customers love and want... So sorry that Christian Dior has disappointed their faithful customers for over 10 years -- we committed to your great products and you went and discontinued them. No loyalty to your customers or even value their opinion and now you want our feedback after the fact -- doubt it will make any difference.