For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Cosmetics & Makeup · New York, New York
Excellent
Cosmetics & Makeup · NY, New York
Excellent
Cosmetics & Makeup · Gouverneur, New York
Excellent
Cosmetics & Makeup · Brooklyn, New York
Excellent
Showing 515 reviews with 3 stars · Clear filters
Kat K.
I am still waiting for my purchase to arrive. The product may be great but shipping is very slow. Update: it arrived today. A lip gloss in an oversized but very sturdy box. Upon opening, I noticed the beautiful packaging-a Gold Dior gift bag full of shredded paper with my little lip gloss in the bottom. I love the product but would forego the long wait and wasteful packaging for more prompt delivery.
Fernandez E.
the bottle leaks from the top when sprayed otherwise it is a beautiful scent and the packaging was lovely
Bette
Website and fulfillment need work. The product display is fine - the ordering and payment mechanism is poor. I placed the order and got confirmation on the website. The only email I got about the order was that my cart still contained my order. So I go back and order it again. Back to my email, I received another email saying that the cart still contained my order. Meanwhile confirmations of the first and then the second (duplicate) order went to my spam. I tried to cancel the duplicate order and was told that it was too late. :(
McVicar R.
Love Note and who sent gift didn’t come with package. Disappointed about this. Shipment was on time and otherwise product quality was high as expected from Dior.
Haines G.
Never received confirmation of order. Had to call to get tracking number🙁
Carolyn T.
I love your product, but there was so much packaging. Were two large boxes really necessary? It looked as though I'd ordered a book, rather than a tube of wonderful mascara.
McInerney M.
I still Don’t Have the product then and it’s been a long tine !
Hagen D.
I love my lipstick - took some time to receive and didn't receive a notification that order was processed. Tried to go back and order another lipstick however website was not working so ordered from Macy's.