For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Cosmetics & Makeup · New York, New York
Excellent
Cosmetics & Makeup · NY, New York
Excellent
Cosmetics & Makeup · Gouverneur, New York
Excellent
Cosmetics & Makeup · Brooklyn, New York
Excellent
Showing 463 reviews with 2 stars · Clear filters
Ross D.
While I love your products, I received a note that an item remained in my basket, and I had not received an invoice to my email to indicate that the product had been ordered. I re-ordered the product, and several days later received 2 invoices for 2 separate orders. Your systems need to be more responsive.
EP
Did not receive 2 complimentary trial sizes with the order
Bianca
The site is very slow and unresponsive on my phone and computer. I understand it’s also a busy season but shipping is taking forever as well. I haven’t received the products yet so I’m not able to factor that in. Main issue is the site needing to be able to run smoother and actually be able to check out.
Weber A.
Placed order and never received acknowledgement of order until I called and asked for one Website made me think it wasn’t an authentic website
Serrano T.
My order was not delivered and was sent back to you. I need to wait for my refund and place again the order. The packaged was returned due incomplete address from your end.
UU
The payment system is poor
Moss A.
It said it comes with a free gift pouch with mascara and lipstick......but they didn’t send that! :(
Maria
I ordered from y’all about a week ago and still haven’t gotten any tracking information about my order 👎🏻.