Madu O.
I paid for two days delivery and my…
I paid for two days delivery and my package got delivered after 8days. No compensation, no refunds
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Cosmetics & Makeup · New York, New York
Excellent
Cosmetics & Makeup · NY, New York
Excellent

Cosmetics & Makeup · Gouverneur, New York
Excellent

Cosmetics & Makeup · Brooklyn, New York
Excellent
Showing 515 reviews with 3 stars · Clear filters
Madu O.
I paid for two days delivery and my package got delivered after 8days. No compensation, no refunds
Shrader L.
Love the products. I was promised 3 samples and only received one though.
Mr. C.
The US website is hard to navigate without logging out of your account.
Sarah
Took an extremely long time to process my order and customer service was very unhelpful, but at least they replied in a timely manner and the order came with all its components.
Brabham J.
I didn’t get what I wanted. Was told order shipped but tracking was not available. That I would get it by email the following day. Well here we are several days later. No product and no tracking. Not sure where my stuff is
Tran T.
I’m still not received the package
Richardson B.
Somehow you shipped not to the main address. I imagine there was something I should have double-checked but still think site should have defaulted to main address or prompted me on shipping address. I have since removed that address from my profile and my friend is shipping my makeup back to me.
Elle S.
Website order was SO confusing. There was no confirmation that order was completed. Delivery was BEAUTIFUL. Love the DIOR gift bag and pouch with the sample. Elegant.