Dior USReviews of dior-us.com

Slow shipping...

The delivery was delayed, but customer service was great.

No gift box n my travel size was not in the package

It's taken 3 weeks since I placed my order. Still haven't received my item.

I love Dior and I will always love it. I love everything from the classic/timeless purses to their skin care and perfumes. I am not sure what happened with my last purchase however. I purchased online a gift for my sister who tirelessly been working as a front line for COVID since March 29, ended up calling the 15th to check. Finally received my orders today but missing an item. It was all in the invoice but no product.

The Blush was a lot smaller than I thought. And they said they were sending an extra perfume sample due to late shipping. But they didn’t.

Shipping took forever. I ordered it for a birthday present for someone who’s birthday was last week and I received it this week. Very disappointed.

My purchase was a gift, and all items into the box were excellent. The were two issues that I had during the order: a very long shipping and unhelpful online service. I ordered and paid for the 2nd day UPS delivery. The box was delivered in 17 days. Two weeks I didn’t know where is my order. Dior didn’t send me the ups tracking number, and the online-consultants also didn’t know what step is my order. However, Dior made me the refund for the delivery in 23 days after I created the order. I’m very disappointed by the Dior online-consultants, whose answers were practically useless, and the wrong type of shipping, and I don’t recommend to make order on this site.