Dior USReviews of dior-us.com

the order was late then canceled for some reason and didn't get a notice of the cancellation while i was waiting for it, i sent a message from my doir acc. asking about the order but never got a replay, disappointed!

I placed an order half month ago, and I received the confirmation email, BUT I do not receive any shipment email yet, and I receive nothing. Thank you for your ignorance of my order and for saving me the money!

For quantities received the value is overpriced!!! A true ripoff!!!!

Paid for 2 day shipping got my package 10 days later! A couple of days after placing my order I called customer service. The representative told me they haven't shipped my order because the shipping and billing address where different. First off if I would have never called they would have just sat on my package and never shipped it. The representative also said he would talk to his manage on refunding me the 2 day additional charge I paid, well I never got a call back. And sure enough they charged my card for the 2 day shipping that ending up being 10 days! I'll never order anything from Dior online again.

The worst services. The lowest shipping. After I purchased a week but this order still didn't ship until I called to consumer services. Before I called, I did email to consumer services but they told me my order couldn't process without any reason. I never ever see like that consumer service.

I ordered a Dior Addict Lip Glow in color 001 (order #275313) from dior.com online store. I've gotten the order confirmation. But for some reason my order got cancelled. I am not sure if it was due to some credit card issue or billing address, but I got really really upset about it. I ended up buying the lipstick from Sephora... So no gift wrap and no free samples from Dior for me :/ sad face....

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It was my worst online shopping experience. After I waited for a week for my order, I had to write to Dior to check the status, and they replied several days later with "sorry, your order can't be delivered". I shop a lot online, but even Chinese provide a better online shopping experience than Dior.