Dior USReviews of dior-us.com

Official home of the Dior Sauvage 200ml no goods, but also shows the sale, which is very bad behavior, the customer is irresponsible! I am very disappointed with Dior!

I ordered a gift for my father's birthday and they cancelled the order after two days with no reason. I emailed them and asked them why and they didn't reply back to me. Even though, I had the sufficient funds on my bank account and the item I ordered was available but they gave me no reason. That's so disappointed.

The worst shopping online experience I have ever had. Dior just cancelled my orders for no reason. I checked the items, none of them were out of stock. I won't buy Dior anymore.

Cancelled my order for no reason. When I sent an email and asked for the probable cause, I got email back with "This means that we review every order prior to processing and this order did not meet our requirements." I've never had customer service emails with such attitude ever. Ridiculous. I like Dior products, but when it's a special gift for Valentines day, Neiman Marcus would be a better choice.

Absolutely horrible experience- if I could give zero stars I would. Will never order from dior.com again. They mistakenly sent me another customers order instead of my actual order. I called to report the issue and they sent me a return label. When I called to follow up, I was told that they were waiting for my product to be returned by the person who received it by mistake. They explained that they had to credit the payment to the wrong parties first before being able to ship the correct package. It had now been 3 weeks since I placed my order and 2 weeks after my estimated arrival date. I had to spend 45 minutes on the phone with multiple customer service agents before I was told that they would ship me my actual product, and I had to request that they expedite the shipping so that I wouldn't have to wait any longer. No apology ever, no attempt to make up for what was their mistake. All agents were either clueless or rude. While understandable that mistakes can happen, it is unacceptable to not make any attempt to correct the mistakes made or apologize to the customer. Will never use this website again.

I bought product form Internet three times, and every time the trade is canceled with no reason but my money came back one week later, that really confused me. That is really a bad experience.

I ordered from Dior.com for a valentines gift and I received a message saying order is complete. A week later I check my email and it says your order has been cancelled. Many of the items on line was out of stock. Was really disappointed

I never received my order. It took me days to contact them. Only by email they do not answer the phone or call back when you leave a voicemail . I did not receive my money back from the Jadore perfume that I have not received. After 2 weeks. Will not shop from here again.