Dior USReviews of dior-us.com

Paid for 2nd day shipping, but received it a week after.

i ordered a mist hair perfume before 20 days or more i cant remember cause they took long and i am still waiting for the perfume i bought for my wife i sent 4 emails but no answer from them i will never never never tried to get other thing from dior sorry but it is the worst website i never seen before

This was my first time ordering product from Dior's website. I ordered mascara and concealer. I received an email confirming my order. Then I received another email that stated that my order was canceled due to either being out of stock or was not approved in the final stage of order verification. I am not to sure what their verification process was but I was not asked to verify an email when placing the order. The money was pending in my checking account and eventually the transaction was canceled and no money was taken out of my account. Most of the time I like to use amazon. But when if comes to make-up or other personal products I like to order from the products website to ensure that I am getting what I ordered. Not happy with customer service and I am surprised you are asking me to rate this order since I never received it.

I ordered product on 14 Nov 2017. Today is 29 Nov 2017 and still have yet to receive my order although I paid extra for 2 day shipping. I received your request for a review before I received the product. I called your customer service but the customer service person could not tell me why I have not received my order. So she provided me the tracking number which is INCORRECT. At the very least I should received a refund for the shipping expense if not a complete refund.

my order has been canceled

You guys are the worst ever I will not place an order with y’all again I swear to god y’all need to know what giving good customer service is all about....

Poor customer service . Worst experience ever

I have NOT received my product .