Dior USReviews of dior-us.com

Customer service was horrible, she couldn’t tell me why my order kept getting canceled. She stated that she would call me back but never did.

bring back the original ferenhei

I would never make a purchase directly from Dior again. Worst customer service ever experienced for an online purchase.

If you want products made by Dior go to the store instead. I did not receive order packaged and haven’t seen my refund. I think that this site is a fraud.

I had a terrible experience with Dior.com and It is very unlikely for me to try buying it again. Two days after my order was placed I logged into my account and I realized that it has been cancelled. Two days after that, I received an email confirming of my order. 2 hours later, I received a cancellation email. I have sent an complaint to Dior.com and I received an answer almost 7 days after my email. Besides my terrible experience, I placed another order. And it all happened in the exact same way!!! Both of my orders were cancelled. I tried to pay both times with a american credit card and it should be sent to Houston. It is hard to believe that Dior, such a luxurious brand, has an awful e-commerce and costumer service. Hopefully they will improve it!

4 approaches to order, and all of them declined after a week or didn‘t go through at all. Just like you guys had a company to check who would like to order something, but you weren’t ready to make money yet. Website is something I will never touch again, extremely buggy and failing to correctly trnsmit commands to the server. Clicking items sometimes works, sometimes it doesn‘t, buttons do not react on click action... well nice fail guys.

Dior is a complete joke company, I made an online purchase, they sent me the wrong product and then they didn’t accepted the return. I had to ended up filing a claim with my credit card.

Ordered perfume 4/6/18. They took my money in 2 minuets then cancelled my order 2 mins later. Still don’t have my refund. Sent emails and talked to customer service. It 4/21/18. Don’t buy from these folks.