Jack
My order was cancelled because the item…
My order was cancelled because the item was out of stock but still showing available on the website.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Cosmetics & Makeup · New York, New York
Excellent
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Excellent

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Showing 1,546 reviews with 1 star · Clear filters
Jack
My order was cancelled because the item was out of stock but still showing available on the website.
lingyanzheng
The goods have not been received. Would you like to say hello? No one answered your emails
Customer
It dries my lips out and disappears as soon as I eat or drink.
Customer
Horrible time getting my package delivered. I received multiple emails stating that my package was in progress. The first date of delivery was like 5/31/18 by the end of the day. I called and complained. USPS said they would investigate, seems my package was lost. They said I have to call Dior, inform them of the situation and ask them to send another order. Of course Dior was closed and I was leaving for vacation the following morning. My cologne for my vacation was delivered while I was on vacation. I allowed more than enough time for delivery. Didn’t have this problem in the past. Bad taste has been left in my mouth.
Marie S.
I bought a foundation on dior.com . It wasnt the right color. I returned it. June 2. I still haven't received a refund. I called today and no update. This is unacceptable. You are a big company. There is no excuse and I love DIOR. But i am very unhappy. If this is how you treat customers i am not sure I will continue to buy your products
Deb
The tattoo lip product does not live up to what I read about. It lasts no where near as long as I thought it would lip sense is much better.
Customer
Received NOT Autentic product. Never will use/ buy your product.
Dr. L.
I received an email that my entire order was cancelled. No explanation was given. I emailed customer service and asked why the cancellation for all of the items I ordered and I also asked them to refund my credit card. No reply from customer service. I will not order from Dior’s website in the future.