Customer
The perfume bought in June 2nd has not…
The perfume bought in June 2nd has not been received yet.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Cosmetics & Makeup · New York, New York
Excellent
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Excellent

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Showing 1,546 reviews with 1 star · Clear filters
Customer
The perfume bought in June 2nd has not been received yet.
Jud
I’ve been trying to get a fragrance for my friend as a gift and it never let me. Tried calling, they said call the bank, I did and the bank said everything was okay, same address same everything. Couldn’t buy the fragrance. Worse experience I’ve had.
Customer
Very bad experience place an order online twice and both were canceled. I am disappointed because Dior has been my favorite product in taking care of my skin and makeup.
Karla G.
Dear Dior Team, I have been such a fan of your beauty collection for so many years now. When I found out you were having a new makeup collection (Dior Backstage) I was so happy that I couldn't wait any longer to get my hands on it. I placed my order and it was cancelled, I place my order again and the same, I thought maybe was my credit card, then I placed my order with my debit card and it got cancelled again! I thought maybe you were super busy with so many orders. I placed my order for the 4th time and it got cancelled! I do not what happened but I was so unhappy about that.
Aoyu S.
I bought men's skin care products on the website17 days ago,but I didn't receive my articles or gave me any information about my products and they charged me $63. I haven't received my belongings yet.
Customer
I received a broken item. I’ve emailed twice with no response on how to get a replacement.
Customer
Buy somewhere else. You have to pay return shipping even when trying fouNdation colors. I tried two colors and had to pay $15 to send both back. Now I’m out $15 and don’t even have foundation! I don’t want to order another shade so I’ll kust go to Sephora.
LaVerne M.
This asks for my opinion. What is interesting is that I did send an email to them telling them of a bad product and I hear nothing back. Now I get this - please review Dior US. Really?