Dior USReviews of dior-us.com

The eye liner will not open and I cannot use it because there is no eye liner in it. I turned the top and then the bottom. Nothing worked

still didnt get back to me on my order

All I ordered was a foundation. Upon checkout, I was offered two complimentary samples, so I chose two. When my order arrived, the only thing in the package was the samples I'd chosen. The foundation isn't there! $52.... where is it? I did an email (no phone listed) to customer service. They have asked for a picture of everything in the package, but I'm waiting for a response back.

I ordered a gift set for a birthday gift to family member, I paid for 2nd day delivery shipping extra. I didn’t get the gift until the third day, not only was the gift late to give to someone for their birthday but when I gave the gift box that person opened an empty box with nothing inside. I will never order from Dior again. It was embarrassing and unprofessional.

The color shown on the packaging is not the same as the lipstick, excellent quality but with the color problem I no longer know if I want to buy another lipstick with you

Terrible service

Bad review it’s the worst company that I ever deal with ! They gave q damaged product it’s been almost three weeks and no one respond or gave me any solution !

One product was not Included in my recent purchase. Dior requested me to send a picture of the order that I received for their “investigation”. Instead of resending the missing product, they decided to refund me the amount of the missing product. They did not offer me the options to resolve this matter.