Lily A.
I didn’t receive my packet after I place order 16 days ago
I placed my order on 11/05/2018. I still haven’t gotten my packet until today 11/21/2018.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 1,546 reviews with 1 star · Clear filters
Lily A.
I placed my order on 11/05/2018. I still haven’t gotten my packet until today 11/21/2018.
Customer
I couldn’t pay w/ my card because it was a foreign card. No solutions were found and I had to borrow my friends card. When ordering I was asked to chose for small gifts beauty product. Never received them. Even though the packaging was lovely, the nail polish was out of its box and had fell at the bottom of the box. In the end, this experience decreases the pleasure of using the product.
Customer Y.
I placed two order for the limited lipstick. Dior.com cancelled my order by no explanations. I am so angry with it.
Customer
My order got canceled and I havn’t receive any money return message from my bank for more than 2 weeks.
Customer
I was so disappointed, my order got canceled
Customer
My foundation never arrived
Customer
Package was not sent !!!
Customer
My powder broke two days after I received it from me only carrying in my purse. Nothing happened to the powder and it crumbled in million pieces. Customer service told me I would hear back from them within 24 to 48 hours if they could help me replace it. But after a week still no response. Very disappointed!