Dior USReviews of dior-us.com

CANCELLED MY ORDER

Not accept international credit card should mention me when I pay for my order, cancel my order with no email, phone call. When I realized I have to call you to ask what's going on. And when I ordered again, things and gifts were gone. That is really bad experience, l will never buy anything from dior. thx

Very very disappointed after I made the order and the money was debited (as I got a txt message on my phone right away). I later received an email to say the order was cancelled due to not accepting international cards and no PayPal facilities! I missed offering my wife an advent calendar for Xmas due to this! Really disappointing experience even after I spoke to them on the phone! The shipping was to a US address.

I try to purchase the same product 3 different times, with different credit cards and they wouldn't even send me a confirmation email. Every time I logged in my account it will say processing and after 5 days it will just say cancelled. I called customer service and they said just to purchase it again, after 3 tries, I'm done.

placed order on site, money charged, no order confirmation email, no order, no feedback, nothing ...

I placed an order for “ROUGE DIOR COFFRET COUTURE COLLECTION - LIMITED EDITION” it showed successful, but then it got cancelled automatically afterwards without notice.

Order one perfume I received two. They took my money twice. Very disappointed very

Paid $17 for 2 day shipping. Needed the makeup in by Friday. Ordered on Wednesday. On Monday, package was not shipped and was unable to be located by the dior customer service. The package arrived approximately 9 days after I ordered despite paying for 2 day shipping. Dior did not refund the 2 day shipping cost despite the 9 day delay.