Dior USReviews of dior-us.com

My checking account should not have been charged if my order could not be delivered to a pick box. I should have been told when I placed the order.

My purchase was cancelled...!i haven’t receive my money back yet, and you never told me the real reason to cancel my Shop. Never coming back again

I was going to buy my perfume from a store when I saw online that they had an offer where they included a travel size version for free. I purchased the perfume and in the cart the travel size was included. When I got the package, it was not there and the packing slip had the travel size perfume scratched manually. It was just a scheme to get me to buy online. Never again I will do business with Dior. Literally going to change the fragance that I always used. Tried to do a return but I was going to have to pay for their mistake. The site still has the offer. They could have sent another travel size not of the same perfume but they didn't.

I have called to be contacted by manager but nobody has been called me so far. I have very bad experience in customer service and when they shipped my order. Colour on website was completely different of what I received and now i had to pay for shipping to return my order which is not fair. If you have policy of customer has to pay for return shipping then you need to make sure you have that item correctly posted. Still I’m waiting someone get back to me so it will be resolved.

I was very upset to find out 1 day later that Dior had cancelled my order. I was counting on Farenheit Dior for men to be a special gift. However, such was not the case. The product I ordered was still in stock according to the online boutique. Please ensure that the online boutique is current so that a customer knows what is in stock and what not.

I have not received the purchase.

it was really bad, making me miss Dior France and how nice their customer service was. I wanted to give a friend a gift but they insisted on putting my full billing address in the gift, I have decided to just cancel my order. Something I really did not expect from Dior.

You didn’t accept my payment and you didn’t notify me about it !