Customer
Terrible didn’t even receive my product
Terrible didn’t even receive my product
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 1,546 reviews with 1 star · Clear filters
Customer
Terrible didn’t even receive my product
Customer
terrible experience!
Customer
I placed an order and paid using my card but the order was cancelled from your side without any explanation. Very bad experience with your website. I was also unable to get a response from your online chat support or email support.
Customer
Had a bad purchase experience. My payment went through twice. Funds were held twice for a week. Product is not very good quality.
Amit A.
Dior does not accept international credit card for payment.
Customer
i didnt recive my order yet
Sad Dior C.
Purchased the Miss Dior online with overnight shipping. Firstly, the fragrance didn't feel nearly the same as the testers sent in mailers and testers in shopping malls. Secondly, when we returned it we were sent an email by Dior mentioning that the full amount incl. the overnight shipping that I paid will be refunded but that was not the case and only the price of the perfume was refunded. This was disappointing and unprofessional on part of Dior. They should have got their facts right before emailing the customer.
Customer
Unacceptable...why have a product online if it is sold out and go through the whole purchasing?