Li Hin Y.
I try many Browser many phone and…
I try many Browser many phone and computer to do the online order,still CAN't to checkout, your website is very suck
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 1,546 reviews with 1 star · Clear filters
Li Hin Y.
I try many Browser many phone and computer to do the online order,still CAN't to checkout, your website is very suck
Flores M.
I received no email confirmation. I received wrong product. The return form asks for an order number but since I received no receipt I have no number!
Babcock J.
I've never received order or shipping confirmation. I have no idea if my order has been processed and is on it's way.
Parham A.
I ordered eau de parfum, but received eau de toilette. I overpaid, but can't prove anything, because they never emailed me an order confirmation. All I got was an order number when I completed my order. I did receive the product in less than a week, though
Meyer R.
I tried for several weeks, almost daily to order a product using website and wasn’t able to complete purchase. I finally gave up and called customer service and was told I needed to use another e-mail address to complete order. I don’t know why the website couldn’t have told me that rather than showing “error”.
Bates R.
I never got what I ordered, have sent messages with no response and waited on hold for an endless amount of time on multiple days...absolutely ridiculous
Hightower V.
When I went to your web site to contact Customer Service, I noticed that you have no contact number at all even though your web site says that you have someone to help during the times I was looking for a live person. So I sent an email request, and have not heard anything at all about returning the gloss that actually only lasted on my lips about 5 minutes! I still would like to return this item. Please give me a call and let me know how. Thanks. Victoria Hightower 912-230-1122
Nguyen T.
Dior collected sale tax during tax-free days in my State of Massachusetts. I questioned Dior and they replied they did not participate in the tax-free days. This is illegal. Dior has stores, doing business in Massachusetts. Dior should operate according to Massachusetts laws.