John H.
Where’s my receipt?!
Where’s my receipt? Sloppy
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Cosmetics & Makeup · New York, New York
Excellent
Cosmetics & Makeup · NY, New York
Excellent

Cosmetics & Makeup · Gouverneur, New York
Excellent

Cosmetics & Makeup · Brooklyn, New York
Excellent
Showing 1,546 reviews with 1 star · Clear filters
John H.
Where’s my receipt? Sloppy
Cattan S.
No invoice and no tracking order I pay by PayPal and they charged on my credit card
Bounafa M.
I spent more than one hour trying to purchase my items, the website is not user friendly and after my order was placed, it was not delivered and returned to sender for some reason and after it was not delivered it took me many calls to request a refund! And by the way i still didn’t get my refund yet
Proddatoori Kaushik K.
It wasn't good at all. the perfume expected was totally different. looks like duplicate
Paula S. B.
I saw a commercial advertising Sauvage, featuring Johnny Depp. Depp did not look savuage he looked dirty, looked like he had a bad body odor and plain funky. If I had not actually smelled in the store, I would not have brought it from looking at the commerical. Oh and what was the Bison all about?🤣🤣🤣🤣
Customer
My order was shipped to the addresses where I haven’t lived for about 5 years. Supposedly it was a glitch that had to do with using PayPal as a payment method. I have to wait now until Dior retrieves the misdelivered package before they will issue a refund. Will not be reordering the product...will shop elsewhere.
Makeup L.
There was never a confirmation email to acknowledge my order. Also, no email sent to inform me that the item had shipped or to provide tracking information. The item simply showed up without warning. I'm glad it came, but I cannot say this was a normal or satisfactory online shopping experience.
Lin C.
dior said they would deliver my item in 7-10 business days but took three and it would have taken longer if I had not called to ask why my order was not delivering.