Kawalec P.
My package did not arrive for a month…
My package did not arrive for a month now!
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Cosmetics & Makeup · New York, New York
Excellent
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Excellent

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Cosmetics & Makeup · Brooklyn, New York
Excellent
Showing 1,546 reviews with 1 star · Clear filters
Kawalec P.
My package did not arrive for a month now!
Spade H.
I have not received my package yet.
HA S.
Website is super slow, make it so hard to order online. After I placed an order, no confirmation was send to my order. So I don’t even know if my order actually went through or not. Very frustrating.
Kelly T.
I was sent EDP instead of EDT! I was leaving for a trip so I had no choice but to keep the fragrance, and take it with me. I'm extremely disappointed with the company for sending me the incorrect fragrance.
Rogers R.
Item purchased was defective upon arrival. Customer service is poor, reached out via phone; the phone person was unable to assist stating I had to submit a survey and pictures of the item that had arrived broken, I was told that I would receive follow-up which I did within 24 hours. The follow-up was in broken English stating a return form was attached and expected me to pay return shipping on their broken item! Return form was not attached, took four emails to get said blank return form. Ridiculous customer service would not buy from again.
Ramirez Efrain S.
MY packadge never arrived
Talbot R.
I love Dior lipsticks and eye shadows..
Quijano A.
disappointed Order a product online and never came to my house