Lin Y.
I can not see the tracking code and up…
I can not see the tracking code and up till now , still did not receive the goods. Pretty unhappy
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Cosmetics & Makeup · New York, New York
Excellent
Cosmetics & Makeup · NY, New York
Excellent

Cosmetics & Makeup · Gouverneur, New York
Excellent

Cosmetics & Makeup · Brooklyn, New York
Excellent
Showing 1,546 reviews with 1 star · Clear filters
Lin Y.
I can not see the tracking code and up till now , still did not receive the goods. Pretty unhappy
Shelby B.
Cologne came in leaking and no one is responding, I'm disappointed
Espana A.
My products never arrived, I’m still waiting for them or for news about what happened.
Andy
Took a week to get here even though i paid for next day air
Paula
Upon receiving my foundation, I found it had leaked all over the inside of the packaging and bottle. Tons of foundation wasted. I emailed the company, and have not heard back in over a week. Really disappointed, and probably will not order again now. I just wanted it rectified. A new bottle, and return this one, or a discount for all the wasted foundation. But I send the email over a week ago, and no response.
Howell R.
I placed an order, but it has not arrived. I tried to log in, but I have not gotten an email for reset.
google U.
I purchased cuticle cream from dior.com online. HORRIBLE Customer service refused to update the shipping address, refused to cancel it, shipped it anyway to the wrong address but had it returned to dior. I updated my address before. dior.com HORRIBLE customer service received the return now is balking about refunding me.
Mimi A.
Could not make the web site work!