Tina B.
Find another shipper takes way to long and no updates provided on orders.
Placed an order last month and paid extra for quicker delivery. Items still not delivered. Apparently, they wait for the entire order to be received in their warehouse even if items are out of stock. It has been over a month and package not sent.
Response from DimeCubaJan 29, 2026
Hi Tina, we understand your frustration with the delay on your order. Waiting over a month when you paid for faster delivery is not acceptable. Please contact us at WhatsApp wa.me/17866007080 or call 786-600-7080 with your order number so we can review your specific case and provide better options, whether that's shipping available items separately or processing a refund for out-of-stock items