At Dihaga, our mission is to offer more than just clothing. We strive to provide a nostalgic experience, connecting you with the iconic styles and timeless elegance of previous decades. Each piece in our collection is carefully selected for its quality, authenticity, and unique charm, ensuring that you receive nothing but the best in retro fashion.
Dihaga (dihaga.com) has 143 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
dihaga.com
Website
dihaga.com
Category
Clothing & Underwear
Location
Cleveland Heights, Ohio
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 97% of reviews.
Latest
Most recent review: August 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I don't like to be lied too. Hope this site is accountable because I DID NOT ,,,, Receive my package as said ,,,,it was not delivered. I payed for my item and expect to get my item. I don't know where the mistake was made but I didn't get my package yet. It supposed to been delivered to or at my mail box before 9:00pm Oct 3 it wasn't !!!! Not very happy
Response from DihagaOct 6, 2025
Dear Jerry,
Thank you for bringing this matter to our attention.We sincerely apologize for any inconvenience caused.
However, After examining your case carefully with the courier and they confirmed that the package was delivered to you on Oct 3rd at 1:46pm
Here is the tracking link: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9234690397547301252133
image.png
We hope you contact the local post office or the USPS hotline (1-800-275-8777) to double-check with them.
Please get in touch with them to find out where they left the parcel. Your tracking number is: 9234690397547301252133
You can ask anyone who might keep the package for you when you're absent from home. In some cases, the mailman might put it in the wrong mailbox of the neighbor. Also, please check any security cameras in your area, if available. Sometimes a neighbor might hold onto the package for you if you weren’t home, so it might be helpful to ask around.
Our support team has just sent you a private email regarding your case. Please check your inbox so we can assist you as quickly as possible.
Best regards,
Dihaga Team.
KW
Ken W.
Tracking Number UK450336343YP Item…
10-1-25 The latest tracking number : 4203702655109200190383094310532411
You’re a joke. A walking circus of excuses. Begging me to change my review just makes you look desperate. Blaming USPS? That’s the punchline. The tracking screams counterfeit postage, but sure, let’s all pretend the post office is secretly running around forging labels for you. What’s next—you’ll blame aliens? Maybe Bigfoot printed your shipping? Please. You’re not a business, you’re a clown act, and the only thing real here is how fake your excuses are. Item never received. crap dropship from China.
This entire ordeal has been questionable from the beginning. It appears to be a drop-shipping operation from China, as the company’s listed address is actually a residential home. I reached out to Capital One to cancel the dispute; however, they informed me that it cannot be withdrawn until a response has been received.
As a merchant myself, I understand the serious consequences a chargeback can have. At the same time, I also recognize the impact these situations have on customers. At this point, I no longer care if the item ever arrives, as the damage has already been done to both of us.
Sep 24, 2025
5:09 AM
In Transit to Next FacilityYanwen
Sep 24, 2025
1:51 AM
Departed USPS Regional FacilityYanwen
Sep 20, 2025
8:35 PM
Delayed for postage assessment, held awaiting paymentYanwen
Sep 20, 2025
8:11 PM
Delayed for postage assessment, held awaiting paymentYanwen
Sep 20, 2025
5:28 PM
Batch delivery to carrierYanwen
Sep 19, 2025
10:30 AM
International shipment release - ImportYanwen
Sep 19, 2025
10:10 AM
Pick up by local carrier at destination portYanwen
Sep 18, 2025
11:35 PM
Port of destination - ArrivalYanwen
Sep 18, 2025
7:14 AM
Port of departure - DepartureYanwen
Sep 16, 2025
3:52 PM
International shipment release - ExportYanwen
Sep 16, 2025
:52 PM
Port of departure - Received by carrierYanwen
Sep 16, 2025
7:54 AM
Arrived at domestic terminal stationYanwen
Sep 16, 2025
5:27 AM
Yanwen facility - OutboundYanwen
Sep 15, 2025
10:34 AM
Processing information inputYanwen
Sep 13, 2025
5:03 PM
Yanwen Pickup ScanYanwen
Sep 11, 2025
12:00 AM
Pre-Shipment, USPS Awaiting ItemYanwen
Sep 9, 2025
3:47 PM
Order processed by shipperYanwen
9-30-25
This fiasco has taken another turn for the worse. This package was seized by the USPS for counterfeit postage. This package will NOT be delivered to me
Tracking Number:
4203702655109200190383094310532411 Latest Update
The package associated with this tracking number was found to bear counterfeit postage and is now considered Postal Service property under USPS regulations and will not be delivered. You are encouraged to contact the sender/merchant and/or your credit card company, as applicable, to seek a refund or other available recourse.
Alert
Seized by USPS for Counterfeit Postage
In Transit to Next Facility
September 24, 2025, 5:09 am
Departed USPS Regional Facility
CHICAGO IL DISTRIBUTION CENTER
September 24, 2025, 1:51 am
Delayed for postage assessment, held awaiting payment
September 20, 2025, 8:35 pm
Delayed for postage assessment, held awaiting payment
September 20, 2025, 8:11 pm
Response from DihagaSep 29, 2025
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused.
Due to the unexpected issue that occurred during the package’s transit, we would like to proceed with a full refund for your order.
To resolve the issue, our team has sent you an email — we kindly ask you to check it at your earliest convenience.
Thank you for your understanding.
Warm regards,
Digaha Team
LP
LAUREN P.
NEVER RECEIVED
This item was never ever received and the tracking shows no address where it was even delivered but it certainly was not to me and then you tell me to call overseas to find out where it is and when it is tracked it simply shows label created not used - this is just another fraudulent sale in my eyes and you have done nothing but lie to me and made me wait to receive NOTHING ! WHAT A WASTE OF MY TIME AND MONEY
Response from DihagaSep 12, 2025
Dear Laurent,
We truly apologize for any inconvenience caused to you; We have examined your case and actually, we produced and shipped the package according to the address you provided.
We were very disappointed to see that a dispute was opened with your bank and that a negative review was left while the package was delivered to you successfully. We truly wish you had reached out to us first, as we are always willing to help resolve any issues.
Here is proof of of the shipment:
https://prnt.sc/RRT_B2E35NCm
https://prnt.sc/Ykp_LlDoWG1Q
Could you please double-check with the courier directly via email and carefully review the address you provided us?
Couriers' Contact Information: [email protected]
Your tracking number is: UK408323229YP
If you have already checked thoroughly and still cannot locate the package, we are willing to support you by sending a replacement.
We kindly ask for your cooperation so we can resolve this matter together. Please check private message we sent to you.
Sincerely,
Dihaga Team.
VW
Vanessa W.
I have not received my order yet
I have not received my order yet! During the process of using this website, my account was hacked! I had to cancel cards and change account numbers. This will be my 1st and LAST time ever ordering from this site.
Response from DihagaAug 27, 2025
Hi Vanessa,
Thank you for letting us know your matter.We have carefully examined your case with our team and know that the package was delivered to you successfully on August 25th.
Here is your tracking number: 9200190392231003206053
You can look in to the tracking link: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9200190392231003206053
We recommend contacting your local post office or the USPS hotline (1-800-275-8777) for further assistance. They can provide details about where the parcel was left.
It may also help to ask neighbors or anyone in your household, as sometimes mail carriers leave packages with them or in the wrong mailbox.
Regarding your payment method, please note that orders placed on our website are processed exclusively through PayPal, and we do not have access to any private card information. We kindly suggest double-checking the matter with your bank for clarification.
We have also sent you a private email to support your case further—please kindly reply at your convenience.
Sincerely,
Dihaga Team.
RJ
Robert J.
Haven’t received the hat ordered
Haven’t received the hat ordered
Response from DihagaAug 6, 2025
Dear Robert,
Thank you for your review and for bringing this matter to our attention.
After reviewing your case, we’ve confirmed that your order was successfully delivered on August 4th, 2025.
Tracking Number: 4203950362469200190381925302656018
Tracking Link: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=4203950362469200190381925302656018
According to USPS, the package was delivered at 2:43 PM to Gulfport, MS 39503.
We kindly suggest checking with your local post office for more details. If available, please also review any security camera footage, and ask neighbors in case someone might have received the package on your behalf.
We’ve also sent you a private email to offer further assistance and support.
We truly appreciate your patience and look forward to resolving this with you.
Best regards,
Dihaga Team
MN
Mia N.
Product doesn’t look like what I ordered
Product doesn’t look like what I ordered
Response from DihagaAug 4, 2025
Dear Mia,
We're truly sorry to hear about the unpleasant experience you had at our store. This is certainly not the level of quality or service we strive to deliver.
To better understand and resolve the issue, we've sent you a private message via email. Could you please take a moment to check and reply when convenient?
Your response will help us prioritize your case, and one of our team members will get back to you promptly.
Thank you for bringing this to our attention—we're committed to making things right.
Warm regards,
The Dihaga Team
JG
Justin G.
Shipping took 4 weeks and I received…
Shipping took 4 weeks and I received incorrect item.
Response from DihagaJul 29, 2025
Dear Justin,
Thank you for bringing this to our attention. We're truly sorry to hear that you received an incorrect item, and we sincerely apologize for the delay in shipping.
Unfortunately, your order was delayed due to a customs inspection, which has affected some shipments recently. We deeply appreciate your patience and understanding during this time.
We've just sent you a private message to provide dedicated support for your order. Please check your inbox and get back to us at your earliest convenience so we can resolve this for you as quickly as possible.
Warm regards,
The Dihaga Team
DT
David T.
I ordered a 3XL ,Tag says 3XL FITS LIKE A L
I ordered a 3XL . I Normally wear a XL But I Wanted Something Baggy. Your " Supposed" 3XL was so Small and Tight I could Barely Get it On. NO WAY This is a 3XL.SUCH A TERRIBLE EXPERIENCE WITH YOUR COMPANY . SHAME ON YOUR LACK OF PROFESSIONALISM. LESSON LEARNED!
Response from DihagaJun 10, 2025
Dear David,
We’re truly sorry to hear about the sizing issue and understand how frustrating that must be.
After reviewing your order with our factory, we confirmed that the item was made according to the size selected at checkout. If possible, please measure the item you received to compare it with our size chart. This style has been produced based on our standard measurements, and we've rarely received complaints about its sizing.
We always recommend checking the size chart carefully or contacting us with any questions before placing an order. That said, we’re more than happy to work with you toward a solution. Please take a look at the private email we sent—we’re here to help however we can.
Thank you again for your understanding.
Best regards,
Dihaga Team
