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Digitalproductkey (digitalproductkey.com) has 428 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
digitalproductkey.com
Website
digitalproductkey.com
Category
Internet & Software
Listed on Five Star Index
2026
About these reviews
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The company replied to 11% of reviews.
Latest
Most recent review: October 2026.
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I was very pleased. I bought a product key and I could not for the life of me figure out how to install correctly. They were very responsive to my emails and then dialed into my computer and fixed the problem. I am very pleased with Digital Techs. Thank you, Chris W.
KW
Kim Williams and Steve B.
I am computer illiterate and Eric…
I am computer illiterate and Eric walked me through the entire set up of Word 2016 for my computer with skill and patience. Thank you.
JS
James S.
Installing Windows Office 2013
I bought Windows Office 2013 from digitalproductskey. Luckily, I got Daniel Parker as my tech guy. Daniel used Team Viewer to access my computer. (Digital Product Key would do well to choose a better software to access the customer computer but that is not what this review is about.) Daniel did an excellent job though we had a lot of difficulty getting OUTLOOK to work. But Daniel persevered and finally got it working. It appears that the problem was that frontier (my ISP) sent me messages saying I had to change my password but it turns out my password was never changed though I changed it a number of times..... So finally we went back to my original password and Daniel got Outlook working. So kudus to Daniel for his good work. Had I been talking to Microsoft support, they would have left me with the downloaded program not working but Daniel kept working on it until he got it working. I will not hesitate to recommend digital product key if anyone needs to buy these older programs (and perhaps the latest programs) as they efficiently downloaded the software to my machine and Daniel wouldn't give up until it was working correctly. Ask for Daniel Parker if you get a choice of tech support people. James T. Stewart
DI
DisgustedBuyer
Issued Wrong Key, and Wrong link, and took hours to fix
I bought the Windows 10 Pro for Workstation (Win10 WS) for what I thought was an acceptable discount for a licensed copy. I paid through credit card, so Digital Product Key was paid immediately .
First, they issued an improper key.
Microsoft keys look like:
XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
That is five groups of five characters.
They issued me a key with only FOUR characters in the last group. I immediately called, and ***got right through***. I insisted the number was incorrect, and they insisted it would work. Since I didn't have my workstation yet, I couldn't prove anything.
MY SWAG - they don't issue the full key until the payment clears - this is cheating and not in compliance with Visa rules!
They gave me a linking to download Win10 WS. Now, I've been working IT for years, and that link is very familiar. I figured Microsoft had added Win10 WS to the download. Or, I hoped they had. I downloaded the file -- 2.3 hours - I live in a small town and don't have blazing fast Internet. It then took another hour to build and verify the DVD install disk. This is day one.
Day two - my workstation was delivered. I hooked up everything and installed from the DVD. Sure enough, the Product Key did not work. I called -- my phone call was immediately sent to voice mail.
MY SWAG - they put my phone number on a "Do not answer" list so they don't have to talk to me. I have NEVER had an answer in the past 48 hours.
I sent emails and I chatted. The chat "rep" kept telling me I had to attach a screen shot. It is a brand new computer with NO Operating System! How the %^&* do you expect me to get a screen shot?
I tried my phone camera, but the picture was too large for their system. I finally took a screen shot of the photograph and continued to argue Ashely [sic] for two total hours that they were cheating me of my product key. I had no choice but to accept that they would email the key the next day. I was angry.
The next day, the extra digit arrive around 9am EDT. I entered the key and sure enough, I got the MS message that "the product key entered does nto match any of the Windows images available for installation." No kidding.
Called them again, went straight to voice mail. Emailed them again, of course no timely answer. Went to chat . . . argued Daniel for another two hours trying to convince him that the stinking install DOES NOT OFFER WINDOWS 10 PRO FOR WORKSTATION!
I cannot believe how many screen shots of photos I had to make and post to finally get him to agree there just *might* be a problem. Finally, he says tech support will send me an email with the correct link to download Win 10 WS.
Now, I saved $50 over the Microsoft price of $249.
IT WAS NOT WORTH IT!!! I spend damn near 40 hours downloading, making the disk, trying to get it to install, and failing, failing, failing. Also in that lost time is the straight-to-voicemail phone calls, and sitting online trying to get someone to believe me.
If they send me a link and it does not work this time, I am disputing the transaction with Visa and writing a fraud report with the FBI.
They sold me a bogus product key. I still don't know if the "amended" key works. They sent me a bogus download link. I still don't have the right file. I ordered this software on Aug 11, 2020, at 07:15 MST. It is now Aug 14, 2020, 08:46 MST. I don't have my product from the website that promises "1 minute".
Update 14-0900 Aug 2020 -- I actually got through to a human using another phone . . . She said she would send me the link to my download. I asked if she was sure it was the correct one -- because if they sent me another bogus link, I would report them for fraud. She hung up on me!
Update 17-1100 Aug 2020 -- I found a link on line that said the Win10 for WS should be free . . . Never did find that info to be true. However, I did find out that if you use the Microsoft link to download, you can say "No product key" and select Windows 10 Pro. Once you do that, and have a complete install, you can enter a W10 for WS product key. According to answers.microsoft.com, the product key unlocks a set of FEATURES that makes the pro turn into a Win10 Pro for WS. I found this information to be true.
DigitalProductKeys knew NOTHING about the above fact! It took me a couple of days of digging to find out the information. In other words, Digital Product Keys sold me something they COULD NOT DELIVER!
I got a "DigitalProductKey would like more info" email. So I gave it to them. They "should" have a complete email and chat file that verifies everything I have written above.
DK
Donald K.
Daniel was extremely patient and…
Daniel was extremely patient and helpful in walking through the needed steps to address my issues during installation. Thank you Daniel as the customer service you provided was exemplary.
HA
hallowsoul2
Daniel is the best tech hands down Iv…
Daniel is the best tech hands down Iv ever had to deal with, patient and helpful above and beyond id give more stars if able
OS
Omar S.
Great customer service
Great customer service, used teamviewer to solve my problem and install the software with no Hassle no problem none whatsoever,, Thanks Ashely Jones.
JS
Jerry S.
Digitalproductkey and "Daniel"...
Digitalproductkey and "Daniel".... AWESOME COMBINATION!!! Contacted this company about Office 2019 and had a ton of questions. Daniel was the guy that I talked to and he was informative, patient and really help me out so made the purchase. This was in May, 2020... Well, every thing worked fine until today, July 22, 2020. I called Digitalproduct back and decided to go the chat session. I got "Daniel" ...... He assured me, no problem, was again, informative and patient with this old guy.... He completely walked me through the process. So I got the problem fixed and a great tutoring session to boot. Great support service with Daniel and great prices with Digitalproductkey...... Thanks, Daniel and Digitalproductkey !!!!
Response from DigitalproductkeyJul 23, 2020
Hello Jerry,
Thank you for this amazing review!
We appreciate your positive feedback. Looking forward for your next purchase from our company in the future.
Kind regards,
DPK Team