Johan
Watch out for this Money Trap!
Do not use! Got trapped by buying a video course for $95 and apparently got signed up for a 'free' membership I never wanted nor used and ended up paying $95 PLUS $295!! After contacting support they told me to suck it up. I was apparently meant to take action to 'unsubscribe' to this but nowhere was I informed. Unethical business and sneaky ways to take your money are NOT a good practice. Worst experience ever!
Response from DigitalMarketerNov 20, 2024
I’m very sorry to hear about your experience in 2019. It’s clear we didn’t meet your expectations, and I want to sincerely apologize for the frustration this caused. We’ve since reviewed and improved our processes to ensure clearer communication around memberships and billing. This kind of feedback has been invaluable in helping us create a more transparent and customer-friendly experience. If there’s anything we can do to address this or assist you further, please don’t hesitate to reach out to us at [email protected]. We’d love the chance to make things right. Thank you for bringing this to our attention.