Megan
Kind and Quick, Even When You Make a Careless Error!
I borrowed a Windows 11 installation CD from my dad and, against my better judgment, didn't double-check and assumed it was the Home version, so I purchased that key type. It turned out to be the Professional version, so I used the live chat to inquire about the exchange process. Roita was wonderful and helpful, getting me the correct key within just a few moments, and did not make me feel dumb for not having done my due diligence!


