Diesel OpsReviews of dieselops.com

Response from Diesel OpsJan 5, 2017

Hello Jesse, I am sorry you did not receive everything in a timely manner to the order you placed this is something that we have continued to do our best to make better and I think things are very different now and I would like the chance to prove this. Please give me a call and let me know what we need to do to make this right for you and what I can do for you to make sure you have a good and pleasant experience with us here at Diesel Ops. Looking forward to hearing back from you to get this taken care of Thank you Chris (Sales Manager) 888-992-7299 ext 702

Response from Diesel OpsJan 5, 2017

Hello Daniel, First I want to apologize about you not getting an answer back from us in a timely manner this is not something that is common and is not something I personally like hearing happened. I would like the chance to make this right for you and make you happy with coming to Diesel Ops. I look forward to hearing back from you and making this right Thank you Chris (Sales Manager) 888-992-7299 ext 702

Response from Diesel OpsJan 5, 2017

Hello Lisandro, I am sorry to hear you did not get the part you ordered I do want to make sure you have had this handled and would like the chance to get this handled for you ASAP. This is not something that I am ok with seeing and hearing from customers. Please call me and let me get the chance to get you settled and get you happy with working with Diesel Ops again. Looking forward to hearing from you so we can get you taken care of Chris (Sales Manager) 888-992-7299 ext 702

Response from Diesel OpsApr 19, 2016

Hello AJ, This is news to us, have you called or emailed anyone? we could have sent you a new chip without any hassles. I don't like to see any unhappy customers, but I also hope that they will at least give us a chance to fix a defect that came from a manufacturer before leaving us a negative review. Please contact us if you would like us to step in and help or handle anything. Please send an email or call us 888-992-7299 EXT.701 ask for JD.

Response from Diesel OpsJan 26, 2016

Hello Mr.Royer, I am looking into this right now and I will contact you with a resolution. This is an unfortunate mistake, but we will make it right.

Response from Diesel OpsDec 24, 2015

Hello Alex, Again I want to apologize for the issue and for the delay in getting the issue rectified. I hope I was able to step in and get everything situated. I will not make any excuses, but I would like to say that this holiday season has been a busy one for everyone and I hope that you will give me the opportunity to work with you again in the very near future. We take great pride in our customer service which you can see by the time of the email I had sent and I would greatly appreciate the opportunity to regain your 100% confidence in us as well as your 100% satisfaction. I hope you have a great holiday and I look forward to talking with you after the holidays, -JD