DICK'S Sporting GoodsReviews of dickssportinggoods.com

After checking online regarding store availability and being advised product is in stock, made my way to 0Dick's Sporting Goods. Confident the product (sleeve of three golf balls) are in stock. No, must purchase a box of twelve, cannot purchase a single sleeve. Thought 0Dick's was a big player in the Sports Store World. No.....

My most recent purchase was not a good experience. I ordered a shirt online as a gift and received a completely different product in terms of model and color. I contacted customer service to resolve the issue and was told that the correct item would be sent. The request was processed successfully, but after a few days I did not receive any updates. When I checked my order, I saw it had been canceled. The reason given was that the item was out of stock. In other words, the product was listed for sale even though it was not available, and instead I received a completely different item as a replacement. This has been very disappointing.

This place is trash. Every time I ordered online it gets cancelled. No one helps I talked to 3 different people and get no help. Never had such a hard time ordering shoes. Don't waste your time with this company they definitely do not care about your business or time.

Worst experience ever! I had an image of my gift card and yet this unhelpful employee couldn’t type in a few numbers. Unbelievable. According to her she could lose her job over it. I even pointed out that me, a customer, can enter the number online and yet her, an employee, can’t. I am not using dicks again.

Well when I need good services before 2022 to 2026felt insulted threatened customer refused accommodations to me wouldn’t recommend working for their stores 49 states they treat anyone unfair yearly was threatened at Fort Myers FL Cleveland 2022 by store manager Jennifer Amiss who could’ve known am former athlete of Special Olympics am European store called police ,police said if myself felt threatened is don’t go back stores complain to their customer service headquarters PA so before I complained based my bad experiences highly recommend you all taxpayers avoid going to stores all over America 🇺🇸? Company treats whomever yearly unfair they only care of money . Bad services customer service thought they favored to help me out nope .

Online orders are intentional scam to clear inventory. D!ick's routinely cancels parts of orders at lower prices after order is placed and confirmed. Online orders are designed to induce customers to buy more for free shipping. D!ick's evaluates the orders after and cancels parts that are no longer financially good or deceives customers on what is or is not in stock. Scam and fraud! (Trust pilot would not allow me to call them by actual company name due to language. Hmm.)

They're a really shit company with second rate products, oh and they think they can copyright the word Alpine which it connected to a range of mountains in Europe. What total "DICKS". Alpine goats, Alpine region, Alpine flowers, Alpine people, Alpine trains

I Pre-ordered 2026 panini FIFA cards over two months ago. never shipped. I called to find my order status and DSG's decided I had called to cancel my order - I didn't. The customer service rep said they would be delivered "this week". When asked for a tracking number, he didn't have one. When I called to finally cancel my order out of frustration, they refunded me the incorrect amount. DSG - GET IT TOGETHER. You've lost a customer because of this. The panini cards are available everywhere except at DSG...