DICK'S Sporting GoodsReviews of dickssportinggoods.com

I purchased a Horizon T101 treadmill in-store in January, and it took weeks before I received it in February. It has not worked right and keeps malfunctioning. Dick's contracts out for delivery, maintenance and repair, so it takes weeks to get someone here to figure out what needs to be done. 90 days return policy from the day purchased, and I didn't even have the treadmill for a month after I purchased it. This has been a nightmare!!!

Order offline not to have tk drive 3 hours to. Its broke and because bamk stop my atm card fkr fraud. They want me tk return item.bacm to store to get money back.want do gift cars or store credit together me order another one. See like they would wamt want to keep.money in house but nope..ill never do business with you again m guess your name fits!!!

Horrible!!! Missed my delivery date for a kayak, or I should say just didn’t show up. Next delivery date was 3 weeks later!!! Now I’ve been trying to het my purchase refunded for the last week and they cancelled the order but will not give me back my money!!

Rudest experience of my life over the phone. Shipment was returned to their warehouse without ever reaching my door, customer service manager said the warehouse needs 30 days to process and they will not refund this despite TRACKING INFO PROOF saying that the shipment was returned to sender. I said I would dispute with my bank as this is an order that I never received and was told "go ahead". Slow, outdated systems with their online orders, lazy customer service, very happy to dispute this charge and NEVER using Dick's again. Aptly named business.

I order 2 pairs of shoes online. The order was delivered by FedEx to the wrong address in my apartment complex. Dick's not FedEx attempted to recover these items. Dick's said they would just send out another shipment and do it overnight. 2 days later the items have never shipped. They were never picked up by FedEx and they don't know where they are. I cancelled the entire order when they refused to send out the 3rd replacements. I am done and will never use Dick's online again.

I went there expecting to buy a dick but they don't sell them

I purchased102 dollars worth of items at Dick's and used a 60 scorecrd to pay for part of the purchase. When I went to return a 49.99 item, they told me I could only be refunded 19.99 because I used my scorecard even though I spent 42 dollars in cash. The manager said if I had used the scorecard for all of the other items and paid the cash for the 49.99 item I could have had a full refund. I told her this was unacceptable. She refused to help me further, including an exchange of the item for other goods worth 49.99

Worse place they mistread men like where a treat lol yall wack im going back to big 5