Today I went to Dicks in Mayslanding New Jersey to purchase a pair of Nike sneakers I went to use my disabled Veteran discount and was told we don’t take that here only on the Fourth of July and walked away even after I showed my discount code and Military ID. But me and my wife were there and the guy was nice and professional and applied my discount for a pair of New Balances through the ID me method. Today I was told we sell Nike but we are Dicks we don’t do that . They were Rude unprofessional and showed that they could care less!! The shoe department and the cashier. I felt disrespected and bad for all Veterans that shop there.
AM
Amanda
I would give it 0 if I could
I would give it 0 if I could. Sadly they do not have any discounts for loyal customers. I reached out and they wanted me to spend at least $100 to receive any discount. There should be more coupons for loyal customers.
KC
Keaton C.
Stereotyping people based on their…
Stereotyping people based on their appearances and overpricing knowing all of us are rich when we're not, their employees turn around and give us managers or other employees that are more snarky and careless knowing we can't do anything, If any of the owners are reading this they should understand how terrible service is in every location.
SU
Susan
Very Unhappy with Dicks
Very Unhappy with Dicks. Placed an order for same day delivery. Order said it was being prepared for dasher. Order did not show up. SO ANGRY! My son needed the pants in the am for new caddying job at country club
TL
TLC
Buy products directly from manufacturer and avoid this place!!!
If you're considering buying an investment item like golf clubs, STOP and think twice before purchasing from D’s Sporting Goods.
Bryan supposed manager at the Lone Tree location was absolutely terrible with customer service. Never got an “I’m sorry.” Just “we can’t help”. Never attempted to reach out to ask anyone else or even pretended to care.
If your product turns out to be defective, don't expect them to help. The manufacturer's warranty states the club is covered within one year of purchase (or two years from manufacture) and instructs customers to take it to the reputable retailer where it was purchased. Unfortunately, that was not our experience with D’s. No one made any effort to help us with the warranty process, and we were left stuck with a defective club.
My advice? Buy directly from the manufacturer whenever possible. If customer service and warranty support matter to you, I'd avoid purchasing investment items from D’s Sporting Goods. Many other ways to obtain products!!
WU
waterrower U.
Don’t buy shoes online
Don’t buy shoes online. Shipped used with a security tag still attached. Unlike Amazon or Zappos hard to return. Bad customer service
SA
San
The Greenridge store: dishonest & disastrous
The Greenridge store on Woodruff Road is a complete disaster!
First, there were missing prices for many items. I had to chase down an employee to ask for a price, and when I got to the register, it was the wrong price and much higher than what I was told.
For another item I was able to find a little almost hidden sign with a price chart, finally. But at the register I was charged $5 more for that item.
When I brought it to my cashier’s attention (Taylor), she was rude enough to send me all the way to the back of the store to take a picture of the actual price on that little sign and prove I was right. She finally took off the $5, but she gave me a real attitude.
I asked her for a gift receipt for two of my three items, and I clearly stated which ones. She gave me the wrong gift receipt. Back in the car I luckily checked on it and figured out it was wrong. I went back to the store, and she was busy with another customer, but she kind of was annoyed because I was back. The other lady at the register offered to help. Once I explained that I needed my receipt corrected, she was also annoyed, but she helped me anyway. Of course, I had to step in since she was about to do the same mistake as Taylor. It’s really not so hard to issue a gift receipt correctly. They were both rude and clearly incompetent.
The management in this store clearly doesn’t care about it’s customers at all.
I’ll definitely also complain about the pricing issue and misleading strategy to the BBB since this happened to me before.
I’ll never go back to this store again. There are much better options to spend my money than on this terrible store.
FA
Frankie A.
Never will I would step foot in your…
Never will I would step foot in your store again you have horrible billing problems maybe your stocks are low that is why you are still withholding my fuckinmoney