Shop Dick's Sporting Goods for the finest quality products at competitive prices, backed by the best service anywhere.
DICK'S Sporting Goods (dickssportinggoods.com) has 814 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Showing 629 reviews with 1 star · Clear filters
John
Saw a pair of golf shoes on sale for 75 dollars. They rang up at 99.00. Some vey unprofessional employee would not give me the sale price. Dicks at Lynnhaven mall i Virginia Beach. I will never buy anything at Dicks again. BTW...I did not buy the shoes.
Thomas V.
Went in for cleats, no one helped. Asked for a size and got “we don’t have it” before they even checked. Guess I’ll take my money elsewhere.
Garnac J.
Bought sports equipment, broke after one use. Customer service was useless. Never again.
Dan
Employee in the shoe/cleat department was as lazy as they come and could have cared less about helping anyone.
Cameron W.
Waste of time ordering anything from this site. Ordered 2 pairs of shoes that were on sale. 14 days later even with a so called tracking number that says the goods have been delivered and nothing. Big scam site, lucky for me i can get my money back from my bank.
Flaco F.
ordered a nuggets shirt on sale for $36.97 plus tax $2.03 = $39.00 checked out pd. with cc, receipt stated $39.00 4 days later pick it up and everything was fine until I checked my bank statement and there were an additional .74 cents added to the total, no explanation on checking out nor on receipt just helped themselves to extra .74 cents more, huh??? I would have given a 4–5-star rating but not with that dishonesty!!! WILL NOT RECOMMEND thank God it wasn't a lot more than .74 cents
Liz
Awful experience, awful chain store. They’re incompetent and horrible at customer service. I ordered a backpack and they sent a tshirt instead. We don’t have a dicks anymore as they closed the store near us. I called and they wouldn’t refund my money unless I let them charge me for another one and then once the order was confirmed, they would refund the first one. The woman on the phone wasn’t making the decisions but had to text her manager yet didn’t even know the manager’s name. It was very shady and horrible experience. It was their mistake and they wouldn’t make it right. No wonder they are closing their stores. They won’t be in business long. I will never shop there again after this experience. Buyer beware.
Chris B.
They will falsely advertise prices on the website. When speaking with customer service they say you have a right to be upset. Although we can’t honor the price. 159.99 marked at 119.99 until check out which it’s now 159.99 again.