Shop Dick's Sporting Goods for the finest quality products at competitive prices, backed by the best service anywhere.
DICK'S Sporting Goods (dickssportinggoods.com) has 814 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Excellent
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Showing 629 reviews with 1 star · Clear filters
Beth
Awful experience with online order. I ordered a bunch of Stanley's for Christmas gifts and received a box of damaged cups that were filthy and sticky and scuffed up with no straws customer service had me on the phone for 40 minutes to tell me I could just simply buy the straws for $15 and would not send replacement straws. Will never shop here again
Waltraud W.
I bought a pair of heated battery powered gloves and it was defective. Missing spring on one of the battery compartment.Word was they have been having problems with these defective gloves. I didn’t want to reorder and run into the same problem.
Banu O.
I bought Nike dunks low online store dicks they sent me used sneakers I sent it back I ex changed the item they sent me same exact shoe. !!! Do not purchase dicks online store!!
Pam G.
Ordered a Christmas gift online for my grandson and then today I received an email saying “sorry we do not have this item to ship” I am very disappointed and so will my grandson on Christmas morning
Aurora R.
In July of 2025 I ordered two pairs of shoes online. It was some kind of sale they had going on through Tik-Tok and until this day December 10, 2025 NOTHING HAS ARRIVED. I keep emailing them about it and all they ever say is that it is in transit and to check it with the tracking number. I have even told me that I wanted my refund back because it has been too long waiting for my order. One of the pair of shoes was for my son to start school in August and til this day he doesn't have his new shoes. It is so sad that this store steals money from people this way. So please becareful when buying from them.
daniela L.
Charging for a paper bag that has company logo on it and is used for merch you buy from them is a new low. Disbelief.
EDWIN M.
Went in to return a online order,asked the girl if she minded helping me,she said you didn't come in the line the right way, which there was no line at the time,I can assure you that I took my money and left the store asap,never will I step foot back in a dicks sporting goods store,her nasty attitude lost a 200 dollar sell today
Jody H.
NEVER again! Purchased a $54 Christmas present online & received damanged. Sent them pictures. Chat ineffective. Must return in person. Nothing but problems. $53 to go in the trash & dicks isn’t concerned. DO NOT RISK it! MANY cheaper better places to buy same merchandise that value their customers!