Due to COVID-19 I was under the impression I'd not receive the shirt ordered for my husband. I was wrong. I received an email letting me know not only was it still being shipped but for free. Completely unexpected and I'm thankful!
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Tom G.
I had a great experience with a…
I had a great experience with a curbside pick up order over the weekend. The employee helped me load the basketball goal into my truck.
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Bri
DSG in Gastonia, NC helped this Single mom
I have been to various Sporting stores and treated with the cliche teenagers just waiting to get off work; or hiding behind the racks praying you won’t ask them for help. As a single mom trying to save every penny; I’ve always been hesitant about walking in there. I felt their prices were above my head and probably not in the market to help someone like me who’s trying to save every dime she can.
That was not the case for the second time now going into the Gastonia, NC location. I have been to Walmart, Kohl’s, TJ Max, Target, and always end up here. Last week I was able to find and afford a great pair of lightweight Nikes for my five year old little girl without worrying about having enough cash in my wallet for groceries. From the associate to the cashier, Tracy; all treated me with special attention and care. And yes they truly care. Tracy empathized with me and my little girl and we ended up getting a better pair of shoes then she could have gotten anywhere else. My little girl wears those shoes with pride and as a single mom I was so happy to be able to finally give her something she deserves.
Today I had problems at the exact same stores just finding roller skates not even imagining this store would have them. No one even cared to even step out to help me look. I was trained to believe Walmart, as much as I don’t like going in there, would have them at the best price. Wrong. I ended up at DSG again in Gastonia. I anticipated just trying to find her size and pray to afford them. Instead of letting me stand there and budget this months finances; a very kind rep walked over. I heard a very kind and professional voice say, “Can I help you find something ma’am?”. I did prejudge when I saw the teen walking towards me thinking this jock isn’t really going to care to help. Thats what I get for judging. Zach, kindly walked with me to the roller skates and instead of dismissing me with “Sorry we don’t have anything.” He checked inventory, clarified what I needed, and ended up finding a better brand of roller skates at a much better price than I thought I could afford. I couldn’t explain to him how much my girls have been through and how his kindness was going to make life brighter for her because she was getting more than she expected. Instead I told him she was going to be sooo happy. He told me that was all that mattered to him. Lighting doesn’t strike twice in the same spot and you can’t make people care for people they don’t know. This store is not just great, they are human and so their jobs with respect and integrity. After meeting their store manager, Aaron I understood why the staff was so strong. Thank you guys for always giving this mom hope and care to bring back to my girls. You truly are the best. God Bless.
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Brian
I stopped by SDDicks tonight
I stopped by SDDicks Sporting goods tonight and as soon as I walked in an Employee named Andrew pretty much read my mind and led me to the golf section. I was actually just out looking for something to do for an hour and ended up at DSG. I stopped by to see the latest drivers and to see what it would take to fix a driver I broke. He told me to go grab my driver head and come to find out it's a tool that holds the shaft on the head. Lol. I thought it had to be glued on. Stoked, that makes things easy and cheaper. Then he asked if I wanted to demo a few clubs. Just what I needed tonight. Got out some aggression and got a lot out of this visit. My family has been doing business with SDDicks for years. My wife buys most of my sons baseball equipment there. Thanks a million Andrew, you made my night. Oh yeah, and a shout out to the manager of that store. Great people and the place looks and is awesome. Cheers, Brian
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jon F.
Great Service
Shopped at Sporting Goods in Lee's summit, Missouri. I drove over 40 miles since the local
Sporting Goods did not have my size jacket. The manager at this store was extremely helpful and supportive. Will consider driving thst far next time just because of their manager.