DICK'S Sporting GoodsReviews of dickssportinggoods.com

I recently bought a punching bag with frame from a Sporting Goods store at Mayfaire in Wilmington, NC. I had No idea of what I really needed and Mike Awesome, the sales rep, went above and beyond to assist me with all my questions as well as getting my products loaded in my car, which was a test since I had driven my small car that day. It is such a pleasure going into a store and having someone genuinely act concerned with my needs and not feel like we, the customer, are putting someone out when asking for assistance. I hope This Sporting Goods store realizes what a valuable employee they have with Mike and he is recognized for his customer service. Wanda Batts

Great customer service

I went to exchange a crossbow I’d purchased at your store in Jefferson Valley, NY and Alison was the absolute epitome of fantastic customer service. Prior to my current career, I managed a Home Depot for 5 years and never had an associate half as pleasant, courteous and professional as Alison was throughout my most recent experience at your sporting goods store. {I tried to include the name of your store but got flagged for inappropriate language}. She immediately took care of everything and I cannot say enough about how wonderful she was. 5 stars plus and I will not go anywhere else if your store in Jefferson Valley is an option. Thanks very much Alison!!

I visited Dick’s a couple weeks ago to order a bosu ball which I used in my Physical Therapy sessions. I was assisted by staff ordering on their computer. I received my bosu ball in a few days and love it. I needed help during these COVID time staying active and flexible. Thanks Dick’s for your assistance and I love my Bosu Ball

I have ordered from DICK'S twice - - both excellent experiences. I ordered on Thursday Thanksgiving 2020 morning: clothing. jump rope and a excellent price on a rowing machine. I called customer service and spoke to someone - - on Thanksgiving morning! A Lovely young woman in Texas who's only accent was a drawl, I was trying to figure out why I didn't get an additional % off - and I just hadn't read the part about excluding exercise equipment. What a FANTASTIC shipping experience! I received the clothing and jump rope on Saturday - thats 2 days INCLUDING a Holiday and a Weekend Day. I received the rowing machine Monday Afternoon - a day early and 5 days including a weekend and holiday! It all arrived Fed Ex. Thank you DICK'S for such a positive experience. Your shipping is well thought out and you obviously put customer service first when it counts the most.

Incredible fast and free delivery. Item came in pristine condition and I have very happy.

I have been going to the D***'s in Dothan Al for over 5 years. It's my Go-to place for all of my sons football equipment, clothing, shoes etc... The employees are always over the top helpful and nice, which makes a difference. I recently had to order his shoulder pads online due to size issue. Long story short i was sent wrong size, toothed out was some kind of catalog error with youth and varsity. So after getting mixed help on the phone with customer service i decided to call the store because i all had to re order them again. Needless to say store manager Lee and his team today we so helpful and made sure i left completely satisfied and with exact product i needed! I recommend D***'s sporting goods in Dothan door all your kids spring good needs. They always make sure you get what you need! Thanks Lee and team !!

Amazing sales and great prices! They have a ton of variety to choose from, especially gear for sports or leisure activities. Their customer support staff are very friendly and helpful. I will be back!