Sonia R.
store manager Kevin very unprofessional…
store manager Kevin very unprofessional person soo rude with the employee and customer he used the wrong language with the employee please remove this person front this location
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DICK'S Sporting Goods (dickssportinggoods.com) has 814 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Showing 629 reviews with 1 star · Clear filters
Sonia R.
store manager Kevin very unprofessional person soo rude with the employee and customer he used the wrong language with the employee please remove this person front this location
Lee H.
I bought a glass backboard and was not told I would need a mounting bracket that would only fit this backboard. I just tried to buy the bracket and was told it is not adjustable, which it obviously needs to be. Got a bunch of jibberish from some no-nothing person online and was told that I couldn't return it after 90 days. Now I am stuck. Please don't give this rinky dink "sporting goods store" any of your time as they know nothing about anything. Go to a real store. Pathetic excuse for a store.
Jules
Delivery got delayed for other a MONTH! When asked, customer service just fed me some story about it being the delivery service's fault. As if! The packaging was all torn and practically everything was spilled out in the open. Run from this store. Don't walk.
Melissa A.
I won't go back to this store. This is now the FOURTH time in a year we have gone to this store...which by the way markets themselves for SPORTING GOODS. These idiot have an ENTIRE WALL of cleats and they NEVER have ANY in stock. How is that possible? We just went to the store and they literally had 22 styles and only had them in TWO sizes. I'm over this store. We went to four in Tampa and all the same thing. I'll never waste my time or money in this store again.
Ken B.
I purchased a treadmill 11 months ago and it has stopped working. The brand was Horizon and the model 7.0 AT. I have tried Horizon support and Johnson Tech (Parent Company) for weeks without any return contact. I contacted "D!cks Sporting Goods" thinking they might stand behind the brands they sell and was told it isn't private label so they can't help and they don't even have a support number for Horizon. The last treadmill I purchased directly from Horizon lasted for five years so I'm curious if "D!cks Sporting Goods" purchases cheaper versions.
Jawana H.
My name is Catherine Jawana, I'm a professional chef. When I went to this store, I was trying to make pasta. to make that pasta of mine, I had to get a gulf club to beat my eggs, and chicken. When I got to the gulf club, I had to beat my chicken to make chicken pasta. With a 5 STAR REVIEW on Yelp. Anyways, when I hit my son first with the club, it broke. My son can be hard, but is normally not that hard. So I'm requesting I get a full refund or I'm going to sue. 1 STAR
Ma A.
I ordered a thread mill, got charged 140 for just a drop off. Waited 2 weeks it came today, I refused i, the packaging was all damaged like it fell from the moon. I refused it called dicks, the girl told me they would refund the shipping cost but I have to wait at least 30 days for the thread mill refund so they took the money on the 30 Jan I’ve been paying interest on something I didn’t have and now I’ll pay interest for another 30 days! What if the driver keeps the threadmill, I won’t get anything!!! Never buy from them again!!!
Chavdar
order was delivered to a wrong address. Instead of dealing with the situation and providing refund, sends me to sort this out directly with fedex... What a terrible waste of time. If Fedex is your business partner, they should sort things out between each other. I now have to create a fedex account and what not. who has the time for that... come on...