Andrew
Understanding service: Bad address
Made a mistake on the address for shipment. They had no problem with resending my packages. Great to still know there are companies willing to help out without extra fees.
Anonymously mail a bag of dicks with the message "EAT A BAG OF DICKS".
Dicks By Mail (dicksbymail.com) has 518 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing518 approved reviews, newest moderated first
Andrew
Made a mistake on the address for shipment. They had no problem with resending my packages. Great to still know there are companies willing to help out without extra fees.
Dan
My orignial package got lost in the mail and never made it to it's recipient. It was a gag gift for his birthday, I reached out to DicksByMail to see what they could do and they completely made it right. Communicated with me the whole way, were extremely helpful and sent a whole new birthday box and coloring book to my friend. He actually just got it on 6/10. I was on a conference call with him when he got it, and the laughs ensued for about an hour....10/10 would order from again. I've been ordering from DicksByMail the last few years periodically..point is it's totally worth it, if nothing else than for the laugh!
Sarah O.
The perfect gift for the friend that gave you too much sass! Pro Tip: double check that you have entered the shipping and billing address in the correct fields… or you might accidentally ship yourself a chocolate d*ck. If that should happen (yes, that happened 😂), no worries, the customer service team is first class and will quickly resolve. Thank you! I'll be back for sure.
Dave M.
Thanks for providing a "no-hassle" fix to a shipping error on my part. Much appreciated.
Nicole
D***s by mail is a great way to cheer that special someone with the right sense of humor. I have sent several people gifts and the service is always great!
Katie S.
Drunk me ordered a bag of gummy genitals. Sober me thought you know, probably bad idea. Sober me contacted customer support and was relived to find I could in fact update the address for the gummy genitals. They were prompt and swift to updating the order. Thank you 😎
Carly L.
I recently made an error when ordering and the customer service fixed it immediately. They had no problem communicating and helping me fix and order. Thanks so much
Kayla R.
Accidentally put the wrong address in & they had no problem fixing it for me, right away! Great customer service & hilarious products!