Devon Chamberlain W.
Great customer service
Great customer service, quick response when I needed to modify the shipping on my order.
Anonymously mail a bag of dicks with the message "EAT A BAG OF DICKS".
Dicks By Mail (dicksbymail.com) has 518 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing518 approved reviews, newest moderated first
Devon Chamberlain W.
Great customer service, quick response when I needed to modify the shipping on my order.
monkeys_rule
Got my order on time but it was completely melted. I received a bag of goo. I even met my mailman at the box so it was melted before I even received it. If your prodect melts then you shouldn't send them out in the middle of summer. Especially without anything to keep them from melting.
Response from Dicks By MailJul 25, 2024
We are so sorry to hear your order melted. I would be happy to get this resolved for you. Please email us at [email protected] so we may further assist you.
rebecca K.
Wonderful company! Lovin' the fun pranks. Also, FANTASTIC customer service. My phone auto-filled the shipping address so it was shipped to me instead of the recipient. I reached out to the customer service and they sent it to the correct address as a courtesy! How freaking dope is that. I'm so appreciative. 😁 Definitely will be sending more d!cks again soon. 🤭
Sandy M.
Excellent customer service! Funny way to send some happiness to friends!😀😀😀
Doug
Incredibly great team to work with! I’ve sent at least 10 of their products to friends / family and never fails to get me laughs!!!!!
Response from Dicks By MailJun 28, 2024
We are so happy to have been apart of your pranks! Thank you for the outstanding review! ~Richard Cranium
Jessica
I was given the wrong address to send them to so I emailed support to cancel the order and they replied faster than expected and with no problem. 10/10 will be ordering if I get the right address.
Cat
I accidentally put in the wrong delivery address I emailed them and they were able to change it right away. Shipped out the next day. I don’t know how much the recipient liked or disliked them but I thoroughly enjoyed sending them out!
Alex H.
Had the wrong address on there and the guys made a quick change for me to the correct one. Have used them a few times before. Awesome!