Diamond Warranty Corp.Reviews of diamondwarrantycorp.com

I have never had such poor customer service in my life and Diamond Warranty completely nickle and dimed my trusted mechanic. They were unprofessional to me as the consumer. Never returned my calls and anyone I spoke to seemed to have no idea what they were doing. On top of that, my mechanic had to chase them for over a week and a half until I finally just told them to please do the work because I HAD NO VEHICLE. I would not recommend this company to anyone in a consumer market OR the B2B market. Also on this survey they sent me to provide my review, my name is wrong and it's not even capitalized. It makes the company look bad.

I gave one star because I did not have the option for zero. I have never been so disgusted and frustrated like I was with my claim with Diamond Warratly Corp. It is a complete scam and I truly believe they have no intention of ever paying any claim. Almost every person I talked to gave me such a nasty attitude. I was able to work with two people that were very apologetic and helpful. My simple claim dragged on over a month and they did not live up to what they claim to cover and pay. I would never purchase another warranty from them ever again. I will tell anyone who will listen all about my experience and warn them of this scam of a company. Just for fun search the names of all the five star review and you will find a lot of them work for Diamond. That is why they claim a 4.0 star rating and the web is giving a 1.8 star rating. Save your hard earned money and pay a good mechanic to fix your car. Don’t throw your money away with this warranty because they will do nothing but screw you in the end. If you have a couple hours I can tell you all the other bad and unethical crap this company tried to pull. Update as of 4-15-19. Due to the horrible review they now want to work to resolve the issues but will not return my phone calls. All of a sudden management want to work with me but will not call or answer my emails! What a scam company. Save your money and don’t buy this crap warranty! They will find a way to not pay!

I would NEVER recommend this warranty company to anyone for several reasons. They reasons area as follows: 1. Most places have never heard of them; 2. Is difficult to contact someone; 3. They only cover certain components of the powertrain ( which is necessary for the operation of the vehicle); and when you do get in contact with someone thru address VERY RUDE and CONDESCENDING. Every experience with the company is a nightmare from a consumer, dealer and repair shops aspect. I'M FILING A COMPLAINT WITH BETTER BUSINESS BUREAU....

Why even have a warranty when they don't pay for anything. I just paid $850 out of pocket to fix my radiator that was leaking coolant. Only wanted to pay for restored parts and hardly paid any of the labor.

Very poor service! I recently purchased a vehicle along with a 3 year 40,000 mile warranty. The claim took over a week to process. There was mo communication with the dealer and at one point the adjuster cancelled the claim. Im not very happy and feel like this company is a scam! Thanks for taking my $2000!!

We bought a used car that came with a warranty from Diamond Warranty Corp. The vehicle required two major repairs during the warranty period. In both cases Diamond Warranty paid about 30% of the actual repair cost. Their maximum coverage limits are very low and you will experience significant out of pocket costs for repairs you expect to be covered under the warranty.

The service I got from Diamond Warranty was terrible. I have not had a car in 4 months. I made car payments and paid insurance but had no car to drive, not even a rental car. The automotive repair shop had called me after they started dealing with the company and said to come get the car, he didn't want to deal with them as they were pain in a$&!! You sell warranties but yet you don't want to pay for what is NEEDED. Once I can sell this car it is gone and I will NEVER buy used again. Diamond Warranty is not worth buying.

Price of part covered by warranty did not match the price the shop charged. Shops rate was higher than what the warranty covered. A $460 repair still cost me $230.