Diamonds DirectReviews of diamondsdirect.com

We came into the store last month looking for an engagement ring and were greeted with friendly service. Ron Shotton made our shopping experience wonderful. He took his time in showing various options and explaining the differences between each stone clarity. I found my perfect engagement ring and Ron found the perfect band to match. We will definitely be back for future purchases. Our experience was perfect! Thank you Ron! Carl & Chantel

I have searched Kay's, Zales. Jared, and they basically rob you. No joke, most of the diamonds sold by Zales and Kay's are either I2 or I3 clarity and that's the lowest grade available. It's atrocious what these stores do to people. Diamonds Direct is literally the opposite. This will sound like a plug or a commercial but it is just facts. Diamonds Direct sells the diamonds YOU want, and sold me the most amazing VVS1, just one grade below flawless, with a beautiful Channel setting with a combined total weight of diamonds equaling just short of a full carat for a fraction of what Kay's or Zales or Jared would. This is my new home. I was shopping for my wife for Christmas and I'm sold. I've visited Shane Co. and Helzberg diamonds and they are the next closest thing to Diamonds Direct, but they don't match the price, I'm telling you. This store is amazing, just take a look around and you'll see. Thank you Diamonds Direct. You delivered the product I was seeking and for the price I was hoping for, and you made it easy and exciting. I am absolutely going to be back in the future!!!

Just wow! I was about to order a ring from a different vendor but they werent responding on the chat feature so I went to Diamond Direct and starting chatting with Cindy. She was so professional and willing to help. I had a very very tight timeframe as the ring had to ship the next day overnight for me to receive it on time for a trip. Cindy contacted me directly and made sure it will happen! She arranged a jewelry to set up the stone on a ring the next day and shipped it right away. Just wow, I havent seen this kind of customer service from any company in a very long time. Cindy made sure Fedex was on top of it to deliver it the next day. The ring is beautiful!

Jakki Stein helped my husband and I select the perfect diamond and setting. We decided to upgrade my wedding ring for our 31st wedding anniversary and the ring that Jakki helped us select is absolutely stunning!! We had an outstanding experience and we were treated like family. I would highly recommend Diamonds Direct for quality, customer service, and cost!

I had a piece of jewelry I wanted to have created into an anniversary ring and a band to go along with it. Of course I had no idea where to start and/or what I would even like. This young lady was so patient and helpful in every way. Jordan is Absolutely a wonderful talent! She went above and beyond for me. She has extensive knowledge and is just an absolute literal GEM to encounter.

We upgraded our rings after 17 years of marriage and chose diamonds direct because of their amazing reputation. Ginny was my diamond expert and she helped me decide the best route to go to fit our budget. We had a small mix up when the rings were delivered originally and Ginny helped straighten everything out quickly! Very thorough process from beginning to end. So glad we chose diamonds direct for our new rings!

Hello Friends, I wanted to take some time to say THANK YOU to all the staff, from the moment i walked in to the moment I left. Now...as a single mom we will go to the end of the world for our kiddos!!! My daughter has been on the hunt for a Light Furry (white one) and lone behold DD had one in their play room, a limited edition one I may add, I proceeded to offer money to buy it from them, but Angela spoke to the manager whom gave her the ok to LET her have it!!! That kiddo walked out of there so HAPPY, that i was the crying, My heart was so warm that the staff did that for her. Kudos to the BEST PLACE!!!!

Stephanie was Amazing (PGA location) and got me a great deal on a beautiful Necklace. The Manager even dropped it off with some flowers to my Girlfriend... The kindness, the attention to detail and the caring was beyond top notch! I would do 10 stars if I could