Diamonds DirectReviews of diamondsdirect.com

Dealing with jewelry is intimidating but Diamonds Direct has always made it easy and stress-free. The customer service is great. They genuinely make you feel like they are cheering you on to give a great gift. They do way more than help you shop too. They really get to know you and remember you when you come back! I'm happy knowing that whenever I have jewelry needs I can go to Diamonds Direct first.

Excellent product and service.

Katie was amazing and helped me with every aspect of the buying process. Unbelievable customer service! Highly recommend!!!

Ryan Czarnecki is the best!! I ordered the Fana W7180 wedding band with a 4 week deadline. The current turnaround time was supposed to be 6 weeks. However, Ryan worked with Fana to get the ring in time for my wedding. The ordering process was seamless and Ryan overnighted the band to me 3 days before expected. I highly recommend Diamonds Direct and Ryan to anybody!

Cindy helped me thru the process completely. i had to change shipping address to keep wife from knowing about gift. everything went off like clockwork. Shes a damn rock star!

Ryan Czarnecki Is absolutely fantastic and has gone out of his way to not only make my buying experience seamless but also help me make sure the ring my future wife gets is absolutely perfect.

I had the pleasure of interacting with Ryan Czarnecki during my online transactions with Diamonds Direct. Ryan was extremely knowledgable, helpful, willing to "listen" (read) my thoughts and concerns. And, when the initial purchase wasn't what I'd hoped for, he helped me with a seamless exchange for a BEAUTIFUL product. Ryan's service was above and beyond, and made my Diamonds Direct experience perfect!

This review is for Ryan Czarnecki. A few months ago my soon to be brother in law recommended Diamonds Direct. I was so nervous about ordering a ring online, but he swore by it. He bragged about being able to order everything and not need to step foot in a store or talk to anyone. Well I am a visual person, and I couldnt fathom trying to make such an important purchase without hands on help. I know nothing about diamonds, settings, cuts, or anything at all. Ryan started off as a consultant but very quickly became my go to person. I would email him everyday about new ideas I had and he would help out. Ryan was so hands on that if made me comfortable. His help made me comfortable enough to spend thousands of dollars to create a ring that I had never actually touched or seen in person. Really incredible when you think about it because the prices are so good at diamond direct that it seems too good to be true. With Ryan's help we were able to settle on the exact setting and stone that I think will floor my soon to be fiance. I could not have done it without Ryan. His attention to detail and hisknowledge were second to none, but his patience was what ultimately made this an easy decision. I just received my ring today in the mail, and it is stunning ! Thank you!