Diamonds DirectReviews of diamondsdirect.com

Stopped by the Indianapolis location to ask about a charm I needed the loop repaired so that I wouldn’t loose another charm! Vanessa listened and went back to ask the Jeweler, Kate if what I was wanting could be done, how long to do the repair and a cost for the work. Vanessa came back with my charm attached like I wanted and the loop closed like I requested! Diamond Direct Family took care of my needs without hesitation, done in mere minutes and didn’t charge me for the very quick repair!! This is why I choose to shop there and talk about how great they are to all my friends and family. Kris, checked and cleaned my rings while I waited…love, love, love Diamonds Direct!!!

What made my experience great? KIM! Kim was absolutely fantastic. My now Fiancé and I went into Diamonds Direct looking to replicate a ring that we found online. We wanted a very specific colored Sapphire and Kim was beyond helpful. She reached out to many different vendors and brought in well over 20 different colored sapphires for us to choose from. The amount of time and dedication she took to make sure we got everything we wanted and were able to stay in our price range was amazing. We set a budget from Day 1 and Kim strictly followed it, there was no pressure to pay more. Kim was able to take a simple screen shot of a ring we found on google and bring it life. Thank you Kim !

I dealt with Ginny and she was extremely helpful throughout the purchase. I would highly recommends Diamonds Direct for purchasing diamonds.

Craig really helped me a lot in finding an engagement ring. Made the process really easy. Everything went perfect.

Justin was my salesperson, he was so friendly, outgoing, knew what he was talking about when I asked him different questions about diamonds. He is very knowledgeable. The training that he was provided is excellent. He also knew somethings about the Rolex watches. If he didn't know the question, he asked and gave me the correct answer. I love your diamonds and the company!

I recently purchased a pair of pink sapphire an diamond earrings. Diyae B did a significant amount of research to find exactly what I wanted and made sure I was very happy with my earrings.

I bought my wife an engagement ring back in 2015, but we never got a band for it. Fast forward to today - 2023, and I wanted to complete the set finally. I figured there would be no way they could match it perfectly and I would have to get something custom made. I got connected with Ginny and she quickly and professionally found the exact match for my engagement ring just by looking me up in their system. She even applied a promo code to the order for me so all I had to do was check out with the link that was e-mailed to me. I will always use Diamonds Direct and recommend it to everyone I know. Customer service is unrivaled.

Ginny was great to work with. Gave me lots of options and I never felt pressured to order more or less than what i wanted. The ring is gorgeous and I could not be more pleased with the final product!