Melodie G.
Good price
Good price. Speedy delivery.. very customer friendly..keeps you up to date about order.
At Diabetesstore.com, we’re committed to simplifying the way individuals manage diabetes and other health conditions. We understand that navigating healthcare can be overwhelming, especially without insurance, which is why we provide direct, affordable access to the medical supplies people depend on every day. We offer a wide range of medical and diabetic supplies. Everything from CGMs, CGM patches, glucose meters, and test strips to syringes, wound care essentials, and respiratory supplies. Everything we carry is carefully selected for quality and reliability, so you can shop with confidence. All of our products are available without insurance and at prices designed to make out-of-pocket care more accessible. In addition, we have competitive pricing, fast and discreet shipping, and responsive customer support that’s here to help if you ever have a question or need assistance.We believe in making health management simpler by offering reliable, name-brand medical supplies with fast shipping, responsive customer support, and clear, upfront pricing. Whether you're newly diagnosed or managing long-term care, our goal is to ensure you never go without the tools you need. Your trust fuels our mission to provide affordable access to essential healthcare products, and we’re honored to support you every step of the way.
Diabetes Store (diabetesstore.com) has 682 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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682 approved reviews, newest moderated first
Melodie G.
Good price. Speedy delivery.. very customer friendly..keeps you up to date about order.
Samuel S.
I love this heating pad and differently recommended it if you need to buy one.
Star H.
I enjoyed my first order so much, the delivery time was excellent! I would rate them five stars! it was so good that I turned around and ordered the same thing (2 of the same product with a total of 4 now) and I am still impressed. great job I love this company and I will recommend them anytime. They communicated with me from the time I place the order into the time the order was delivered thank you so much!
Cassandra M.
Great Service...Love my $6.95 heat pads! I bought 4 of them.
Hc
Never order from your website again
Response from Diabetes StoreFeb 13, 2020
Thank you for the warm review! You didn't tell the people that you tried to order Masks for protection from the coronavirus outbreak. You didn't tell them that there is a worldwide backorder on masks because of the corona virus outbreak. You didn't tell them that we tried to order the masks for you, but our supplier, the largest medical supplier in the country, couldn't get any. All you said was you will never order from our website again. Love the detail. Oh, you didn't tell them that you couldn't find the masks at any other website in the world, either. Good luck in your search.
MP
Very prompt delivery both times I have placed an order with them.
Paul M.
All parts were not included Called the manufacturer They said they would send it If not.. I will contact my bank and do a chargeback and contact the BBB
Response from Diabetes StoreFeb 3, 2020
Dear Mr McHugh , So sorry your are having problems with your order at Diabetesstore.com. Unfortunately, we have no record of your attempts to contact us about the problem. If you wish to tell us what pieces were missing from your order, in your reply to Trust Pilot, I will be happy to help you. According to your order number, you ordered one. . . well, it's not a good idea to conduct customer service over the internet. Of course, you can do like our other customers, who occasionally have problems, and call us at our customer service number 1-800-891-9399. Thanks, Diabetesstore.com
Reynaldo G.
I ordered Biofreeze gel as shown on their picture on their internet ads but when the order arrived it was also a Biofreeze gel but of a different brand and quality. Made a mistake of ordering from them. Should have just ordered it from Amazon. Stay away from this company, everybody.
Response from Diabetes StoreFeb 3, 2020
Thank you so much for your ONE STAR REVIEW! But you forgot to mention that you emailed me and my IMMEDIATE (as in, the MOMENT I received your email, I replied) response to you was: Hello Reynaldo, Sorry for the inconvenience. You didn’t give me much information. Your order number 69189 was for one BioFreeze 32 Ounce pump bottle. There is only one BioFreeze 32 Ounce pump bottle. No substitute. No “Off-Brand.” So, if you didn’t receive a BioFreeze 32 Ounce pump bottle, you were sent the wrong item by mistake. Please let me know what product you actually received, so we can correct the mistake. Thanks, Jim Diabetesstore.com 1-800-891-9399 I truly do love customers like you. Thank you for shopping at Diabetesstore.com