At Diabetesstore.com, we’re committed to simplifying the way individuals manage diabetes and other health conditions. We understand that navigating healthcare can be overwhelming, especially without insurance, which is why we provide direct, affordable access to the medical supplies people depend on every day. We offer a wide range of medical and diabetic supplies. Everything from CGMs, CGM patches, glucose meters, and test strips to syringes, wound care essentials, and respiratory supplies. Everything we carry is carefully selected for quality and reliability, so you can shop with confidence. All of our products are available without insurance and at prices designed to make out-of-pocket care more accessible. In addition, we have competitive pricing, fast and discreet shipping, and responsive customer support that’s here to help if you ever have a question or need assistance.We believe in making health management simpler by offering reliable, name-brand medical supplies with fast shipping, responsive customer support, and clear, upfront pricing. Whether you're newly diagnosed or managing long-term care, our goal is to ensure you never go without the tools you need. Your trust fuels our mission to provide affordable access to essential healthcare products, and we’re honored to support you every step of the way.
Diabetes Store (diabetesstore.com) has 682 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Pharmacy & Medicine · Lehigh Acres, Florida
Excellent
Pharmacy & Medicine · Clearwater, Florida
Excellent
Pharmacy & Medicine · Sunrise Florida, Florida
Excellent
Pharmacy & Medicine · Orlando, Florida
Excellent
Showing 19 reviews with 2 stars · Clear filters
Lashonda N.
I haven't received my order item yet it was delivered but where to I left a email no reply back yet.
Response from Diabetes StoreOct 6, 2026
Hello and thank you for your TWO-STAR REVIEW! We Did respond to your email and you replied back to us, thanking us. Maybe the TWO-STAR review and our emails crossed in the mail, but I am requesting that you please revise this review. Thank you.
Ashley A.
replaced with something different without notification. Not what was pictured and thought I was ordering.
Response from Diabetes StoreSep 29, 2026
Thank you for your TWO-STAR review! Sorry you didn't get what you thought you were supposed to get. You may want to take that issue up with the manufacturer as they changed the product. I won't go into specifics about what you ordered but here is a partial description from the manufacturer, of the item we shipped to you: This is directly from the manufacturer description: Item: xxxx227 -42 ct - REPLACES xxxx906 and xxxx062. You ordered xxxx906. This is what the manufacturer told us to ship. It's also a FORTY-TWO count. You ordered 2 of the TWENTY-TWO count and we sent you 2 of the FORTY-TWO count. Are you giving us the TWO-STAR review because we sent you twice as much as you paid for? I am confused. But thank you, once again for your two-star review!
Angie
Wow, this is a great product at an incredible price, it is an advertised as “colorless “however, it is technically not the colorless Biofreeze. A bottle looks very similar in that both types are white bottles, but this product comes out green. It is not colorless. The actual colorless formula states such on the bottle. And now, I have 12 bottles that are not what I thought I was purchasing.
Response from Diabetes StoreJul 22, 2026
Hi, Thank you for the 2-star review! In previous communications, I asked you for your order number so I could correct the error. But you never responded. I would still need to know the order number. As I said in my previous communication, there was an error on our website and we wanted to correct your order. We have a toll-free customer service number 1-800-891-9399.
No
Received someone else's order and all attempts to contact the company to get this fixed has been ignored by them. Here is my edit: wow thanks for posting where I live by putting the USPS shipping information in your response. I would have gladly fixed my review once I found your responses in my spam filter. Unfortunately since you provided that information I only increased it by one star.
Jaime G.
I came here looking for particular brand of hand support. They listed it on the website and when I tried to buy multiple items, it kept saying they didn't have enough to fulfill my order. IF IT'S OUT OF STOCK, SAY SO. Don't waste people's time and get their hopes up thinking they found what they needed.
Response from Diabetes StoreMay 24, 2026
Hello, Thank you for your Two Star Review! Sorry but saying "We don't have enough stock to fill your order" is just a nice way of saying "We are almost out of stock." If we were completely out of stock, the "Add to Cart" button would not be visible and you would not have been able to add anything to your shopping cart. You may try adding a smaller quantity to your cart, or you may wish to call our toll-free customer service phone. Our customer service team could have given you an idea of when to expect more in stock. Either way, a two-star review always gets results.
Jared L.
I paid for 3 business day delivery and did not receive it within 3 business days. It was a day late so it wasn't that bad but for the price I paid for the shipping I expected it to be on time. Other than that everything went smooth.
Business U.
Purchase Order Emailed, received, yet not processed for days. Spoke with vendor on the phone, confirmed they'll process the order and will watch our our purchase order. I had to call them after nearly a week or more to find out if our order had shipped or not, and they hadn't even opened our email. This is very frustrating and damaged a client relationship, not to mention my relationships with coworkers and supervisors.
Response from Diabetes StoreMar 19, 2026
Thank you for your Two Star review! We don't get very many of those. You gave us this review on March 18. You received your package on March 13. You sent an email with a Purchase order on March 4, after hours at 6:19 PM. Our published shipping policy states that you should expect delivery between four to seven business days. March 13 was seven business days. Thank you for your business!
Andrew U.
I've got my money back instead of product
Response from Diabetes StoreNov 10, 2025
Hello, Sorry for the inconvenience. The product you ordered was out of stock. We refunded your order and emailed you about it. You may wish to check your junk folder for that email. Any questions, please call us at 1-800-891-9399