craig
Poor description of product and overpricedf
I ordered what I thought was 4 6 packs of Low Calorie Boost plus shipping. Instead I received 4 bottles of Women's Boost for a total cost of $6 for each bottle when shipping is added. I can go to the grocery store and pay $1.25 for each bottle if I wanted the Womens Boost product which I do not since I am a man. Why would I pay $9 in shipping for 4 measly bottles at a price three times that of a store? I do not have Diabetes so I will never use this company again.
Response from Diabetes StoreMay 5, 2020
Dear Craig, Sorry you did not pay attention to the dropdown, that said "Each of 1", you were required to click on , to continue with your order. There is no choice for 6 pack. No place in the description does it say anything about a six pack. Also, the description reads: "Boost calorie smart 8 oz., chocolate sensation, gluten-free, 190 calories per 8 oz.Balanced nutritional drink with 180 calories and 4 grams of sugars.Contains 16 grams of high-quality protein per 8 fl oz serving to help maintain muscle and manage hunger, and 25 vitamins and minerals to help meet daily nutritional needs. " If that is not the nutritional content you were looking for, you should have chosen a different product. Not sure what the difference between a mans version and a women's version if the nutritional values both read: "Boost calorie smart 8 oz., chocolate sensation, gluten-free, 190 calories per 8 oz.Balanced nutritional drink with 180 calories and 4 grams of sugars.Contains 16 grams of high-quality protein per 8 fl oz serving to help maintain muscle and manage hunger, and 25 vitamins and minerals to help meet daily nutritional needs. " Maybe, if you had called our toll free customer service number, after you got what you perceived to be the wrong product, we could have helped to straighten out the problem. Instead, you chose to give us a 1 star review. Thank you very much.