Diabetes Life Solutions was created to help those within the Diabetes community, obtain affordable Life Insurance, Disability Insurance, and Long Term Care Insurance. We are the online website that is 100% focused on people with Diabetes and their insurance needs. Our mission is simple. We ONLY serve people with Diabetes, and help them obtain the best possible insurance policy.
Diabetes Life Solutions (diabeteslifesolutions.com) has 305 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
diabeteslifesolutions.com
Website
diabeteslifesolutions.com
Category
Insurance
Location
Carnegie, Pennsylvania
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 85% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Matt was extremely knowledgeable and extraordinarily responsive. He got me a rate that was almost half of what other agents were offering for the same policy.
Response from Diabetes Life SolutionsDec 18, 2020
Thank you so much for the positive review. It really means alot to us! We we were thrilled to find you better priced offers than the other ones you received. As you saw first hand, it's always important to work with people who are proficient in the diabetes life insurance industry. Please always feel free to reach out with any questions or concerns.
SM
Shavonne M.
Excellent Customer Service
I was searching for a policy to fit my needs for a very long time , and then God sent me Matt. He made sure I understood everything and knew exactly what was going on .
Response from Diabetes Life SolutionsDec 18, 2020
Thank you so much for these kind words. They really mean alot to us! It was 100% our pleasure finding you a policy. We know this was quite the journey as other agents told you that you couldn't qualify for coverage. It's alway nice to prove those other agents wrong! Please do not hesitate to ever contact with any questions.
JE
Jenn
I really recommend diabetes life…
I really recommend diabetes life solutions because Matt explained everything from beginning to end and listed to what I was searching for and put me in the direction I needed. If you have diabetes and feel like you can’t find life insurance this is the way to go. Thanks again Matt
Response from Diabetes Life SolutionsNov 27, 2020
Thank you so much for the kind words! These reviews mean alot to us! It was an amazing experience working with you, and helping you find the best possible life insurance policy. Any time we can assist in the future, we're here to help out!
SO
Solomon
Matt L
Matt L. Schmidt is a rude person. He is not a professional and 0 customer relationship. If you just checked his email and don't reply (for any reason- you might need some time to respond or you might need some details to respond), then you will get a rude email from him saying that he will close your file since we didn't respond. I don't know why he didn't give time for us to reply. When I emailed him he didn't reply for me few days and I need to follow-up with him to get reply. When he took few days to reply, he expect us to reply immediately. I think this is worst customer relationship I ever experienced.
Update to reply from Diabetes Life Solutions
After I read their reply, it am happy that I am not their client since they said all lies. I always want to take my personal emails reply in the evening but will check my emails in the morning to know what emails I got. I never said my company name to Matt (we are just working on quote. Also collaborate was my pervious company). It looks like they took it from some other social media- which shows they are lying. Also, since I was shopping for life insurance I applied few places already and I told him Matt about that after he provided initial quote. He said he can't work with me since we already in process and we said thank you. Based on their reply, it looks like this place is not good place for insurance. Also, I read reviews from other other places that Matt is doing like this to all customers who felt that their quote is high or applied to different place. If you want to work with Diabetes Life Solutions, please read all reviews before you approach them.
Response from Diabetes Life SolutionsNov 27, 2020
We appreciate the online feedback and for you editing your review once again, as we take this extremely seriously. However, the review from Solomon and his spouse Anitta is the same one he's left at other review sites, and it's not quite accurate. Also duplicate reviews are not allowed per trustpilot guidelines and this is violating Trustpilots own guidelines.
Sadly, this is common behaviour from people like Solomon, who were NEVER clients or customers of ours.
Now we do agree with Solomon pointing out to read all our reviews. You'll hundred's of positive reviews by respectful people of the diabetes community who were pleased with our services. The negative reviews are from individuals who we closed their file due to communications issues. So yes please read all the reviews of satisfied clients.
After reviewing all communication that Solomon Thartis, and Anitta Solomon had with an agent, it was clear that Solomon would routinely open emails, and fail to reply for days on end. This occurred multiple times over the course of a 45 day period. Also, Solomon lied about issues such as his, and his spouses health which is a no-no when it comes to life insurance related matters. You must always be 100% honest when about your health issues as this directly impacts your life insurance options and rates.
Upon doing an intial inquiry, Solomon was contacted within 3 minutes through electronic communication. He open the email and text messages, but did not reply for 5 days. Which is perfectly fine, as there's no rush on our end. After discussing life insurance options with him and his spouse, we presented all the information they requested.
Per our procedures, we sent follow up emails 72 hours, and then 7 days after our initial communication as courtesy check up. Solomon refused to reply back to email messages for 10 days. Also during this time, we caught Solomon in a lie as he finally disclosed he had pending applications for coverage, that he lied about when we first spoke.
Solomon also lied and said he was employeed by Collaborate Solutions inc. which was another lie. This company confirmed he was not an employee.
Due to Solomon refusing to reply to email messages, we simply closed his and his wife's file. This is very common as we never want to email consumers who are NOT interested in our services. There is no obligation for us to work any consumer, and we have the right to close an individuals file at any point in time. At no point in time were we rude to anybody. We were respectful at all times, and bent over backwards providing information in a timely manner.
As far as life insurance rates being determined, we do not set the prices. Rather individual life insurance companies rates are determined by a person's overall health. Solomon didn't understand this, and thought he should receive lower rates, than what is health profile allows. We wish people could always receive the lowest rates possible, but that simply not the reality of the situation.
At no point in time was there any transaction involving any insurance product. Solomon and his spouse Anitta were never clients due them potentially trying to defraud insurance companies.
We wish Solomon and his family all the best, but cannot work with people who lie or provide fake information that's going to defraud any type of insurance company. Sadly not everyone is a good fit to work with us, which we completely understand.
RT
R. T.
When others said "No" Matt said "Yes!"
Thanks to Matt for working with me to secure life insurance when others would not take the risk on a policyholder with diabetes. Well worth the process and peace of mind. Definitely would recommend to others in the same situation.
Response from Diabetes Life SolutionsNov 27, 2020
Thanks so much for the positive review! It was a pleasure helping you find a policy. We know this will provide peace of mind to you and your family. Any time we can help out, please do not hesitate to reach out to us. Thank you again!
TT
Tilisha T.
Matt has been awesome with helping me…
Matt has been awesome with helping me set up my daughters life insurance. I just would like to say keep up the good work and we need more people in the world like you who actually care.
Thanks Tilisha
Response from Diabetes Life SolutionsNov 27, 2020
Thank you so much for these kind words! It was an amazing experience working with you and your family. As you found out, other agents mislead you saying there were not life insurance options available to your child. We're always here to help so please reach out if needing assistance.
MP
Myron P.
A company that cares.
Very personal and caring.
Response from Diabetes Life SolutionsNov 9, 2020
Thank you for taking the time to leave us a review. We truly appreciate the kind words as they mean the world to us. Please let us know if we can ever be of any assistance.
LL
Linda Lou N.
Excellent service and policy compared to Mutual of Omaha whole life! Robert & Matt hooked me up to Diabetes Life Solutions and are Excellent people!
Excellent Company and Robert & Matt does excellent service for Diabetes Life Solutions Co! I'm very pleased to join your insurance company with no waiting period, compared to Mutual of Omaha!
Response from Diabetes Life SolutionsOct 22, 2020
Thank you so much for the positive feedback! We love that we were able to find a policy that pays out an immediate death benefit, as well as provide a greater amount of coverage for your family. It was awesome working with you and we look forward to staying in touch through the years. Thank you again for taking the time to provide us a review!
