James K.
Karen LaSala was Amazing after initial road bumps with other agent.
Karen LaSala was simply amazing as our travel agent through Destination Weddings. After numerous errors and a lack of communication by the first agent we were assigned, we requested a new representative. Thankfully Karen became our new agent. If we had Karen from the beginning, the company would’ve received five stars. We downgraded to four stars because of the initial agents service. Karen quickly fixed all the mistakes that the previous agent had made and kept us and our guests completely informed throughout the entire process, all the way through the wedding day. Our guests frequently told us how awesome the service was from Karen and how she removed the stress they had been feeling prior to the switch. Karen sent me and my bride several congratulatory messages just prior to and on the day of our wedding. It was a very nice touch. Karen quickly answered all our questions graciously too, even after the day of our wedding. We highly recommend working with Karen if you are booking a Destination Weddings and I hope her company realizes what an asset she is to them! Thank you again Karen!
Response from DestinationWeddingsJun 17, 2024
Hi James, welcome home and congrats! We're sorry you experienced a shaky start to your planning process but are happy to hear Karen was able to provide a great experience for you and your guests. Best wishes for a wonderful newlywed year!



