DestinaliReviews of destinali.com

Review: I used FlightItineraryApp/Destinali to obtain a flight itinerary for a visa application. Unfortunately, the experience was very poor. After making payment, the service did not work as expected, and the situation was never properly resolved. Attempts to contact customer support were unsuccessful, and I did not receive adequate assistance or a satisfactory response. When a service involves payments, there should be clear communication and reliable support, which was missing here. Due to this experience, I cannot recommend FlightItineraryApp, especially for time-sensitive visa applications.

this is fraudulent, their invitation letter is not valid at all, please do not risk your money.

The payment went through, alright & i got charged. Waited, but no confirmation email, no ticket. I whatsapp-ed the and instant answer with customer service email. Emailed them & instant answer shortly followed by ticket. My travel dates in couple of months - add a context. I checked PNR / booking reference and could not see flight reservation details anywhere. As i could not submit the paper where its PNR cannot be found. I contacted them and asked about it. Again quick response stating they are checking. No answer after that. I followed up askifn for a refund if they cannot provide me valid reservation. Unfortunately, never heard back. I bought a flex ticket from KLM with £15 fine per flight if i cancel & submitted as a part of my visa application. This way i will pay £30 but at least i have a valid ticket. If you can afford paying £500 but with guaranteed refund plus minimal cancelation fee, i would recommend doing it for the sake of your own peace of mind. Later i used monzo customer service to issue refund & thanks to my bank, got refunded very quickly.

Destinali took my money for a flight reservation, when I messaged them they claimed to have emailed it and will email again but never emailed and stopped responding to my messages. Don't use this company

Celestine is very responsive. The visa application was approved without any problems and Celestine delivers what she promises. I am very satisfied.

Going to Nigeria is always stressful to get a visa but Destanali made it easy for me. I applied for the Visa On Arrival through them and all I had to do was follow their instructions on filling out the application then pay, They took care of the rest and they worked very fast. I trust Destanali because they put my mind at ease because they alway come through for me. Thank you Destanali for making it possible for me to travel to Nigeria.

You were very responsive to my questions about the process and easy to work with. This was the fourth time I’ve used your service to get my VoA

Great customer service. I have used this company multiple times. I appreciate the professionalism and quick turn service for my Visa.