DestinaHolidaysCustom made tour packages, Sightseeings, Hotels, Cruises, Group travel.Our tailor-made itineraries are curated to accommodate all your travel requirements and to give you a wholesome experience.
DestinaHolidays (destinaholidays.com) has 548 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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shopy M.
Needed to change dates (flight home onle -round trip). Nadeem was nice, helpful, easy and pleasant communicator. I had a very good experience. Will use this company in the future!
Response from DestinaHolidaysJan 31, 2023
Have safe flight
Andrew L.
Very clear and precise instruction. 2 issues. Could not easily change the number of passengers from 1 to 3. Had trouble validating my credit card information. Both steps took 3 tries to save my preferences.
Response from DestinaHolidaysJan 30, 2023
Dear Andrew, Glad we were able to assist you properly and to your satisfaction.
William Y.
UPDATE: First time using this service. I found a good rate and selected the itinerary. When it was actually booked, they booked me on a different flight landing 12 hours later. I checked with the airline KLM and the flight I wanted was still available so I booked it at my own cost. Destina admitted the mistake and went to great lengths to accommodate alternative travel, free hotel options, and finally a refund for the flight I had to buy out of pocket. They also offered advice about canceling flights when necessary. This agency has proven they care about the traveler and I highly recommend them and will use them again. Thanks to all at Destina for getting this right.
Response from DestinaHolidaysJan 29, 2023
Dear William. We accept our mistake, we are going to fix this for you. I will be sending you an email with the proper flights. I am willing to offer you a FREE hotel stay in Amsterdam for the longer layover. Pls reply via email. TRIP ID - 2D9XXX thanks, Customer Support.
milka C.
very affordable and good customer service
Maria K.
Fast resolution of an issue by very pleasant customer service and fast response. Thank you!
JhoannaC
Here is my complete and honest review for Destina Holidays Jan.26,2023. Around 1 am of January 26, 2023. I was searching for roundtrip flights from YYZ-MNL-YYZ-MNL through Skyscanner as there were many affordable and best deals to choose from. I selected the best deal and redirected me to Destina Holidays site to complete my booking. I am a very thorough person when it comes to booking flights, restaurants reservation etc.. I always check reviews and rating 1st before making my final decision, so YES I checked the reviews for Destina Holidays and it has mixed of bad and good reviews and to be honest I was hesitant last night to complete my booking because of some bad reviews and also if something went wrong, I did not want to deal with BS and headaches just to get my money back but I gave it a try and to my surprise, everything went smoothly. Right after I completed and confirmed my booking on their site, the agent named Betty called in and verified all the details of the flight. She informed me that she will contact the airlines and I will be receiving my E-ticket via email shortly. She was right, I got my E-ticket right away. I kept checking the status of my booking from PENDING to VERIFIED to CONFIRMED to ISSUED so the whole booking process just took less than an hour. No hidden charges. I was charged the exact amount indicated on their deals. So through E-ticket it asked me to I link my Aeroplan # to this flight as the main airline is Air Canada so I did link it and now it is showing on my Aeroplan app the details of my flights. This reassured me that this travel agency is legit. My flight is in November this year so fingers crossed, I won't encounter any problems prior or on the date of my flights 😊 I will leave an updated and final review in November after my whole trip to keep everyone posted. So for now, I can reassure YOU that Destina Holidays is a legit and reliable online travel agency 😊
Response from DestinaHolidaysJan 26, 2023
Dear Customer, we truly appreciate you taking the time to write a detailed review about Destina Holidays and surely look forward again for your final review in November 2023. I hope COVID does not come come back and hit hard on the travel industry again, which was a BIG challenge for us to keep all customers happy.
Abraham T.
Great price and quick booking. Also lovely customer service support staff.
Landry P.
Excellent service. Not a long waiting time Best Price for my trip
Response from DestinaHolidaysJan 24, 2023
Thanks for the feedback. We are working hard after the huge amount of complaints from Covid effected customers.
