Destify - Destination WeddingsReviews of destify.com

Do not waste your time.

Be careful with these people. We booked them for my daughter's wedding in Mexico and we had the worst experience. From inflated prices to poor customer service, everything was bad. We had 70 people in our party, almost everyone booked the transfer to and from the airport with them. For majority of the people, no one showed up at the airport. They charged everyone $90 for the ride when the cab was only $15. And guess what, they also arranged for the same taxis that we could get on our own. Customer service was terrible. No one picks up the phone, they only communicate via emails when there is a problem.

Horrible customer service and horrible company. Do not waste your precious time or money with these people, they simply do not care about the people they serve. We have had the worst experience with Destify as well as our guests. Destify gave away our original wedding date without any explanation, just a half assed apology. Their customer service is completely horrible. Do yourself a favor and work directly with the hotel, Destify is BS and you honestly don't need them, we didn't. They also lack accountability for their many mistakes and every response was blaming the hotel which we had a wonderful experience with our hotel. Don't get scammed by this company.

This company does a good job on the front end but once they have you locked in they are not willing to accommodate your needs and simply say, "we can't help you". This happened to us multiple times with this agency and I would NOT RECOMMEND using them unless you like being disappointed.

Resort decided to close on the day we book our wedding and room, and yet Destify refuse to refund our deposit, finding excuse to keep our deposit. Stay way from their deceptive shady business practice

Would not recommend this. Locked in at a higher price than booking from the resort. Strict cancellation policies and very cookie cutter responses from customer service when you need help. Save yourself the headache and stress that I have endured. It's not worth it.

Destify is a sham of a company. Very terrible customer service and stringent booking policies. They made my guests over pay for their three night stay $1000 over the rate provided directly through the hotel. There is absolutely no reason to work with destify.

A family member recommended Destify to help plan our destination wedding. Destify did help us find a resort for our destination wedding which we really liked. However, when we booked the resort with Destify, the representative rushed the entire process and left out some very important details. We booked our room at a set rate which we were under the impression, our guests would have the same set rates. That is why we booked so quickly because of the good rates. Then we started noticing the prices going up on the Destify website. The Destify representative told us that only our rate was set and not our guests. The representative argued over email with us and said she did mention it in our conversation and we weren’t listening. Neither my husband or I remembered her saying this. Our guests received cheaper rates and FREE transportation when booking through the resort AND free cancellation anytime. With Destify, once you booked, it was nonrefundable and you had to pay extra for transportation. Destify did offer payment plans though. We encouraged our guests to book through the resort for cheaper prices and better deals. Using Destify was very stressful and a huge headache. I do not recommend them at all.